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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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BAB v RBS [MINT]


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Would appreciate all and any advice from you learned caggers on whether the doc below is enforceable.

It was sent by them after my s78 request.

Its a MINT card

The doc below was accompanied by a letter from them which said, inter alia,;

'...we are obliged to provide you with a true copy of the credit agreement and a statement of financial information relating to the account,namely,the state of the account,amount currently due,with amounts and due dats of future payments that still require to be made. In terms of CCA copy document regulations, the true copy requirement can be satisfied by providing a copy agreement at the the date the card agreement was made and providing that plus a copy of the current terms of the card agreement....

...I have enclosed the s78[1] information...'

 

They did enclose 6 pages of t and c's. No signature appearing on anything.

 

'triton' have been chasing but I now have a letter from solicitors threatening proceedings unless i settle in full in next seven days [their letter is now 10 days old!]

 

WOULD REALLY APPRECIATE SOME INFORMED OPINION/ADVICE.

 

iF i am buggared please say so.I would like to contact them before they start proceedings

 

Thanks

 

BAB

 

 

 

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Hi

Well somebodies buggered but I don't think it's you :D

 

Unless I have my eyes in backwards (sometimes happens) I cannot see:

The APR

The credit limit or a statement saying one will be set

No repayment terms.

 

In fact no terms whatsoever (apart from credit reference stuff)

 

Just because they have sent you separate terms and conditions does not make this a valid agreement.

Those key terms above need to be before any signature.

 

Methinks the account is now in dispute :D

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thanks Silverfox

 

As you have probably realised i am a bit of a baby cagger and i was panicking a bit because i had a letter from SOLICITORS threatening proceedings so i posted up the [purported] CCA BEFORE i read the various threads on this [wonderful] sight. In particular, i read the thread of ANDREAMOUR,[v mint]the facts of which are EXACTLY the same as mine and the result of which leaves me feeling extremely optomistic and thouroughly unbuggared.

 

Thank you so much for your support and have a great weekend

 

BAB

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Its a MINT card

The doc below was accompanied by a letter from them which said, inter alia,;

'...we are obliged to provide you with a true copy of the credit agreement and a statement of financial information relating to the account,namely,the state of the account,amount currently due,with amounts and due dats of future payments that still require to be made. In terms of CCA copy document regulations, the true copy requirement can be satisfied by providing a copy agreement at the the date the card agreement was made and providing that plus a copy of the current terms of the card agreement....

...I have enclosed the s78[1] information...'

 

They did enclose 6 pages of t and c's. No signature appearing on anything.

 

'triton' have been chasing but I now have a letter from solicitors threatening proceedings unless i settle in full in next seven days [their letter is now 10 days old!]

 

WOULD REALLY APPRECIATE SOME INFORMED OPINION/ADVICE.

 

iF i am buggared please say so.I would like to contact them before they start proceedings

 

Thanks

 

BAB

 

 

 

 

Hi Banksarebandits,

What year was this agreement signed? The rubber stamp says "For and on behalf of RBS" - DOES this count as a signature for the bank. I ask cos I got a letter like yours and the conditions of use on the APPLICATION are barely legible because of this ruddy great overprinted rubber stamp.

 

Any advice on how to deal with the Titans from Triton?

AGW

ace55

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