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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Leeds Christmas Meet - 20th November 2009 - 6 pm - Wetherspoons - North Concourse, Leeds City Station


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I had an ab fab time meeting you all in person. I had the most wonderful conversation with Hunni's Dad and sorry someone took a shine to your walking stick. I'm so pleased for you Hunni you found CAG when you did and became empowered. I hope the ideas you spoke to me about can be taken forward because we know most people stumble upon the site when they are at a very low ebb.

 

My Rooster alarm made sure the next day started on time, hope it didn't make you jump Caro! Lol

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Thanks for one of the best weekends I has had for a long time, I hope we can do it again, but with even more of us parttttttttttttttttying next time :D:p

 

I is now having a party at mine 'cos I has got what's left in them water bockles , nope it's not water, me thinks it's voddy :lol: but I hate voddy :cool: lmao

 

 

 

Hils, pleeeeeeeease will you sign me up for next year hun!! :-)

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13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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So sorry to hear of your problems Mr Worried, especially as this meet was your idea. Let's hope things are better next time, because I'm sure there will be a next time.:grin:

 

Photos were taken on the understanding that only those attending receive them so they won't be posted on the thread.

 

As for the alarm Termi - well I got the train on time!!:p

 

Can't believe that some toerag took a walking stick though!!:mad:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi all,

 

bit late getting here today... grandkids in da house! aaarrrrggghhh! lol I'd forgotten what a handful kids can be when they are 4 years old!

 

Hils, the link Spammy posted ( thanks spammy :D) is to the original thread, which tbh is quite long now, I started a new one because of trolls....

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/223486-urgent-no-default-notice.html

 

thanks for the moral support, it will be most welcome :)

 

Re the walking stick, I left my number with the bar manager on the night, and I rang to check on Saturday, but no one had handed anything in, fortunately he has a few spares!

 

Spammy... you're my 1st friend! ty :)

 

Termi I'm determined (no pun intended ) to keep going on those ideas... It's heartbreaking to think how many people are going through the same cr*p that we are, but totally on their own, with no idea of where to turn for proper help. was going to try & put it down on paper in a coherant fashion ( I tend to get over excited when I'm trying to explain as I'm so passionate about it) I'll message you in a couple of days...

 

Ja-de...... save some for me!!! lol

 

hi Caro .... they'll nick owt theses days!:D

My fight so far:

 

hunni2006 V Halifax Bank: Charges £963.11 refunded nov 2006:D

Cabot financial V hunni2006: defending court summons, ongoing... July 09 :-x:-x:-x don't even get me started about them....grrr still battling

 

hunni2006 V Capital One: SA request & CCA issued, ongoing.. July 09 OC 'checking the archives...' Sept 09, no agreement, files closed!:D

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< please feel free to tip my scales if I've been helpful!

:DLearning more, every day.....

 

I have No legal training, any opinions and advice posted are entirely my own opinion, and based on life experiences and knowledge gained on this great site. Ultimately, what you do is up to you.

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