hi,

starting the process of claiming charges back from the ulster bank.

any help or advice appreciated:)

i will update progress and advice if i find stuff that may be of use.

to date i have just recieved the six years of statements.

going to take days to sort through it all:(

ulster bank took over 40 days to send this so i have lodged a complaint with the data people.

gl all

hi stevie

i recieved a letter from ulster bank yesterday telling me that they would not be refunding any charges applied to my account.i initially contacted them in june and they sent me out 6 years statements which when totalled up consited of 5800 pounds of charges.any advice on what way i go about taking legal proceeding against them?

hello stevie70.

i am trawling through the old statements and have got to £1400 at about 1/4 of the way so will be in a similar position to yourself.

perhaps because the claim is larger than £5000 it make a difference.

make sure and go through all the procedures as they are laid out on this site as that also will make a difference.

ill keep you informed of what happens when i submit the letter to them

having got the back issue statements ...yes they made me trawl through them:(

i finally started a claim for £1600.

i sent the 1st letter about 2 weeks ago and today there has been £250 refunded to my account.

at least something has happened,although no reason for the credit, one of the call centre girls said it was a refund for charges .

i will decline the offer and pursue the claim in full.

anyone know what i should do about the money they deposited?

im off on holiday tomorrow , it would come in handy;)

mm i wouldnt touch it yet

ill claim ignorance over it.

they need to explain to me what the refunds are for surely?

im away for 2 weeks so ill resume it all then.

im just glad they at least did something