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    • https://www.consumeractiongroup.co.uk/topic/406231-the-pre-action-protocol-for-debt-claims-is-made-by-the-master-of-the-rolls-as-head-of-civil-justice-1st-oct-2017/#comment-5145126  
    • Quick update. I've now recieved a letter before action from them with a PAP form to return enclosed, still no credit agreement however. I assume just a case of following the PAP thread and returning form with no CCA as the reason?
    • Thanks for coming back and letting us know. Obviously we totally disagree with their decision.  Their remortgaging could only have gone wrong if they had ended up with a CCJ.  And how do you get a CCJ?  If you lose in court and then defy the court and don't pay.  Even if you lose in court, you don't get a CCJ as long as you pay within the 30 days ordered by the court.  Even had they lost in court the judge would have disallowed the interest and the £70 Unicorn Food Tax that PE made up.  There was no advantage whatsoever for giving in and paying now. But thanks to you for letting us know - a hell of a lot of users don't.
    • Hi everyone.   Before I say anything, TFL finally responded to the email I sent last week:   Thank you for your email, we acknowledge the signed documents you have returned in preparation for your hearing.   We note that this matter is causing you some stress and anxiety, however this is not a reason for TfL to discontinue proceedings. It is not unusual for passengers that have been summonsed to court to experience these symptoms, and we do have some empathy with your concerns.   However, as previously stated, TfL do not accept out of court settlements, and you will have the opportunity at your hearing, to provide your mitigation to the court prior to a decision being reached by them on how they intend to deal with this matter (usually a fine).   I am sorry that this decision is not more favourable.   Yours sincerely   James Vallis     At least he sounds more sympathetic in this email…   Only one week to go until the court hearing and I am so so nervous. I’ve prepared some questions and answers in preparation for what to say to the magistrate. It will help calm me down if I know roughly what to expect. If you could give feedback on it that would be great. If you have anything to add please do let me know.   As far as I know the court hearing will happen in these stages: Introduction and statement of facts Pleading guilty for the journeys I made with my mother’s card Penalty sentencing Appeal (if charged with a criminal record)   Am I guilty? Yes.   Why did I not pay the fare legally? Last year there was a lot going on in my life and I was struggling financially so to relieve some of this I used my mother’s Oyster card. I know it’s not an excuse and it’s still wrong.   Why do I not accept a criminal record? I really don’t want it to affect my chances of finding a job in the future. I will be the one earning money in my family so I am doing my best and studying hard to be able to get a good job. A criminal record would mean that regardless of how hard I’m working I won’t get the job I want after I graduate. This fills me with so much regret, sadness and disappointment in myself. I just want to be a good daughter for my mother because she’s already had to deal with many hardships in her life and I don’t want to make it any harder for her.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Rbs Names To Contact


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I hope you won't think that I'm being facetious: but there are only two names which count then dealing with the Royal Bank Of Scotland and their outrageously unfair charges.

 

The first is -- The Consumer Action Group -- because with the information we have here and our help and our encouragement, you will be able to deal with the Royal Bank of Scotlandand get your money back.

 

The second is -- The County Court -- which is where you should go as quickly as possible after having given RBS a seven-day letter before action.

 

The County Court is the great leveller. If it hadn't been for the County Court, the bank charges revolution would never have got underway, the banks would have not been besieged with hundreds of thousands of claims, and the banks would not eventually have gone to the OFT and asked them to sue them in order to bring the test case on the issue of bank charges before the courts.

 

Despite the fact that the banks have lost in two courts -- and that no one expects them to win in the House of Lords -- and despite the fact that the OFT has already announced that they consider the charges are unfair, and despite the fact that the Royal Bank Of Scotland as clearly mismanaged everything else that they have got involved in in respect of banking, and despite the fact that they are humiliated and discredited, they still continue to loot people's accounts and take huge amounts of money which they know full well they will shortly have to hand back.

 

Start the process of claiming that your charges. Don't bother trying to get ready dialogue with the Royal Bank Of Scotland. it is a complete waste of time. Whoever you speak to will simply become defensive, obstructive, would try to persuade you that they're not obliged to produce any results before a delay of eight weeks and then will eventually try to channel you off towards the ombudsman.

 

Your proper remedy is with the County Court -- within seven days. Use our templates. Claim all your charges back to 1995. You will see the our latest particulars of claim template also includes a claim for restitutionary damages which means that the bank would be ordered by the court to disclose the profits that they have made on your money and a hand all of those profits back to you. You will never get this from the ombudsman

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Just wondering if anybody has a big name I can contact at RBS regarding the massive charges that have been applied to my account, not getting anywhere with my branch, would like to go to someone who actually counts.

 

Thanks

 

 

Contact your MEMBER OF PARLIMENT to investigate as the bank is now

owned by us the TAXPAYER:grin:

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