Hi - take a bit of time to read up first to make sure that you have the facts before going too far ahead. Read the FAQs and template letters then have a good read around here to see how others are getting on. Keep any progress on your own claim or questions that arise in a new thread in the forums for your banks to make it easier for others to follow and advise you. There's a set of links in my sig below that will help you find where all this useful information is. Well done for getting started!

Hi

Thanks for your help and advice I have started the on line claim but don't want to rush it too much so I am progressing a little slow at the moment. on the section where you give details of your claim is there any particular wording you use and also I understand any claim over 5 grand is not able to go through the small court my particular claim would go over that amount with interest and court fees what do you advise?

Thanks for your help

RUDAV

Have a read in the Clydesdale/Yorkshire forum to see how they've responded to other claims against them. You have two options when the amount of the claim (excluding court fees and s69 interest) comes to more than £5000. You can sever the claim into to parts and just claim the oldest charges first up to just under £5000 worth. Once that claim is settled file again for the rest, but check any terms and conditions on the first settlement when you accept it.

The other option is to claim the full amount in one go. This will leave you open to costs of up to £750 if you lose, plus your court fee, but will also allow you to ask for full disclosure of their real costs for the penalty charges. The banks don't want to do this, so they are still likely to pay out without going to court.

Thanks again for your help have submitted a claim for a straight 5 grand so here goes fingers crossed.

Hi I sent my Data Protection Request to my branch in Falkirk and received an acknowlegement letter from the network support centre in glasgow stating that they will provide me with statements back to 2000, as this is where all charges are detailed, but would take up to 40 days as stated i the DP act.

I then got a letter from Janette Martin at the operations centre in Falkirk, saying she had been trying to contact me urgently and could I contact her asap. (with a few spelling mistakes in the letter which made me laugh!)

Is it best to reply to the letter or call? has anyone had a similar letter or have they tried to phone you??

Andy

Just Hang On In There Don't Enter Into Any Further Dialogue Let The Courts Dal With It

Rudav, markandandrew is only at the first stage not at court yet. Markandandrew you might find it easier to start your own thread and also i cannot see any harm in contacting their DPA section but you might want to look at your banks particular forum to see how the are dealing with things and if getting in touch is worth it!

sent sar on 12th sept

hi can anyone tell me how to get started claiming bank charges back i have asked for all charges dating back six years i have to pay ten pounds when i get them what do i do next

I then got a letter from Janette Martin at the operations centre in Falkirk, saying she had been trying to contact me urgently and could I contact her asap.

They may need information from you to confirm your I.D.

Data Controllers have a duty to ensure that information is not divulged to anyone who is not entitled to it.

Other than that, don't get involved in dialogue with them. If you keep everything in writing then it could prevent a problem, later, trying to remember what you said.

bit the bullen and called Jeanette this morning to find that she was contacting me to ask if i wanted a loan! so nothing to do with the DSR. all statements received and just adding up the charges now arghhh!

Good Luck Mate You Will Win !

bit the bullen and called Jeanette this morning to find that she was contacting me to ask if i wanted a loan! so nothing to do with the DSR. all statements received and just adding up the charges now arghhh!

HUH! Typical.

hi igot reply from sar and the bank said

We note your request for disclosure of data relating to manual intervention on your account. This is not data which you are entitled to recieve under a data subject access request and accordingly no such disclosure will be made.

Should i request this again as i no there was manual intervention

Hi all snet for statement of charges with data sheet off here recived letter from yorkshire bank saying they would comply but date has now passed and no statements anyone know who i could contact..andy

Wish You All Good Luck, My Claim Started Back In July And Is Still Not Sorted,i Have A Preliminary Hearing Withthe Judge On 5th March, Not Quite Sure What That Involves But I Am Determined To Get What I Am Owed !

Wow Rudav, nearly 5 months since we heard from you. Hope it all goes well for you. Just post on here if you aren't sure of anything.

Congrats

Brilliant news. Congratulations.

Hi

I have just added all of the charges irregular fees etc, can I claim for charges called cheque card misuse? where they have honoured a cheque where there has been insufficient funds (this normally happened just before pay day and the accound was always brought up to credit and all of the charges paid)

totals approaching £4k.......

It was a penalty so yes. Please start your own thread or your posts could be missed and it's easier to follow your progress.

Great news Rudav and well done

Good luck!!