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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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Welcome/Norwich Union PPI.


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Hi everyone,This is my first time on this topic

 

.I am currently paying off two loans on reduced payments, one with Welcome which is almost finished and one with Norwich Union which is halfway through.

 

The Welcome document shows an optional payment protection insurance for £344 and healthcare for £170.The Norwich Union shows an item for Norwich Union Creditcare Gold for £369.Would I have case to reclaim these charges.Both date back to 2001.

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  • 2 months later...
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Hi everyone,

 

I took out two loans in 2001,

 

the first was with Welcome Finance and

 

the second with Norwich Union.

 

The Welcome loan was for £1300 but I was also sold "optional" payment protection for £344.67

 

and Healthcare for £170. the APR was 57.1%.

 

The norwich Union loan was for £1000 but they also added "Norwich Union Creditcare Gold"

which came to £369.50.the APR was 21.8%.

 

When I look at the loan agreements now I'm amazed to see that the Welcome loan ppi/healthcare comes to 39% of amount borrowed

,and the Norwich Union loan creditcare gold comes to almost 37%.

 

The Welcome loan has been paid but I'm repaying the Norwich Union loan to Cabot(who have bought the debt).

 

Does anyone know if I have a chance of reclaiming these ppi's.:confused:

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Yes indeed you do, get you claim in pronto ;) it was massively mis-sold and was just a money spinner for the financial sector.

 

Read the links at the top of the PPI FORUM loads of info there to get you on your way.

 

Good Luck

 

If you need more help or advice post here and someone with the knowledge will be along.

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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  • 1 month later...

Hi everyone,

 

Today I phoned the OFT regarding claiming back PPI.

 

I was told that any agreements prior to 2005 were dependant on the finance/credit card company

being members of the General Insurance Standards Council,

 

if the company was not a member of GISC it could make any claim difficult.

 

Does anyone have any info regarding this matter.

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Hi, The FSA regulates PPI from Jan 2005, prior to this it was regulated (to an extent) by the GISC. Insurance companies did belong to the GISC but Finance comapnies were not compelled to to join.

Ask the Insurance company if they were members of GISC

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Hi PPI-HELP,My claim is against Welcome and is for approx' £780.Do you happen to know what this company is like to deal with.I'm told they have now been taken over,would this complicate my claim.

 

Some info on welcome.

 

305742 - Welcome Financial Services Limited

Current status: Authorised Effective Date: 02/11/2004 Tied Agent:

Undertakes Insurance Mediation:

Registered under Money Laundering Regulations:

Address: Mere Way

Ruddington Fields Business Park

Ruddington

Nottingham

Nottinghamshire

NG11 6NZ

Phone:44 0115 984 9200

Fax:44 0115 984 9302

Email:[email protected]

Website:www.cattles.co.uk

Notices: Unable to hold client money.

305742 - Welcome Financial Services Limited

Regulator Name Firm reference number Effective From To Financial Services Authority 305742 02/11/2004

Complaints Officer Address: Mere Way

Ruddington Fields Business Park

Ruddington

Nottingham

Nottinghamshire

NG11 6NZ

Phone:44 0845 618 7804

Fax:44 0115 984 9302

Email:

Website:www.cattles.co.uk

Hope this is of use

aa

 

 

 

 

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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  • 1 year later...

the advertisements, the claims management companies – and most of the lawyers don't understand the principles involved here and therefore they don't know what your talking about.

 

If you claim the refund of payments on PPI which has been mis-sold to you, you are seeking the return of money paid under a mistake. The six years limitation period begins from the date that you appreciated the mistake or the date that you could reasonably have done so.

 

This means that if you only realised that PPI had been mis-sold to you, say, three years ago, then the six-year period began from that moment which means that it would have another three years to run.

 

If it was only reasonable that you could have discovered the mis-selling now, then the six-year period begins now and runs to 2017.

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Thanks Bankfodder,We have had several loans over the last ten years or so,also a couple of credit cards.Can you tell me if there is a step by step guide to reclaiming PPI. From what I can gather it seems more complicated than the bank charges were.

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The claim is not really all that complicated at all Joe.

 

Assuming you do not have copies of all the agreements, your first step would be to send a Subject Access Request (SAR) to your creditors.

 

This is a legal request for them to provide all the information they hold on you as a data subject.

 

There is more information about the SAR on the PPI homepage sticky entitled "full sar for ppi"

 

Once you receive all the documents give us a shout and someone will be along to help you with the next step.

 

Don't forget to send the letter addressed to the data controller at the creditors registered address and post it special delivery, keeping a copy of the receipt as proof of postage.

 

Good luck

 

DJ

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  • 6 months later...

Hi everyone, Does anyone have an up to date address for Wellcome Finance ?.I'm in the process of reclaiming PPI from them.I sent off the first letter in August and got no reply.I used the address on the loan form, Wilford Business Park,Notts.

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ruddington is the mere way address (compliance)

 

things have a habit of going mising

 

send recorded to this address and head it welcome finance

 

Cattles Limited Registered Office:

 

welcome finance

Kingston House

Centre 27 Business Park

Woodhead Road

Birstall

Batley

WF17 9TD

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Beware i got my loan and PPI from Welcome finance and wasted an entire year exhausting thier complaints procedure . Getting no response i contacted the ombudsman who ordered Welcome to issue a final response .

 

The response stated i must direct my complaint to Bluesky Personal Finance and to this day i have no idea why ? something to do with broker ?

 

Bluesky Personal Finance

Tintern House

William Brown Close

Liantarnam Industrial Park

Cwmbran

Gwent

NP44 3AB

 

Anyway i wasted a year writing to Welcome , then another year writing to Bluesky , then another year writing to the Ombudsman , and this week i lodged a complaint against the financial ombudsman service because i am convinced the director actually owns both bluesky and welcome and so it is he whom ripped me off to begin with .

 

Its been a total waste of time for me but i wish you luck .

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  • 3 weeks later...

Hi everyone,I complained to Welcome Finance in August re PPI,today I received a letter from them (Final Response) they state that my complaint "is outside the relevent time limits."

They go on to say that "The rules of our regulator(FSA) state that where a complaint relates to an event that took place before 27 February 2003 we are not required to investigate your complaint.Sales of insurance made before this date were the responsibility of the insurance provider,not the broker who sold it"

They say as a result they have not investigated my complaint,and that if I am not happy with their decision I should deal with the FOS..within six months.

I really detest these bottom feeders and would be grateful for any help.

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