does this match your spreadsheet

I can't say, All I got back from Welcome in reply to my SAR was a photo copy of the original agreement, plus those two same day dated letters ( response/final response ), nothing else.

That's what prompted me to contact AVIVA.

I sent Aviva a SAR on 3rd of this month so maybe this cheque is an attempt to get the issue out of the way without any further ado.

The other thing is I originally asked Welcome to investigate the complaint under the Plevin rule.

I seem to remember an earlier post when I said I had worked the PPI out to around £700.

But as all doc's have gone I'm at a bit of a loss.

I'm not going to cash the cheque yet as it may be viewed as accepting their " offer ",

I'm hope the letter they mentioned turns up tomorrow.

If it doesn't would you recommend holding back until the SAR stuff arrives.

quite ok to cash it.

it invites contact so let await that letter

it wont be plevin as its the underwriter not the OC

OK thanks I'll go ahead and cash it and I'll upload the letter as soon as it arrives.

Here is the letter from AVIVA, you'll notice the amount under " other " for £170. This I remember was for health care. Given that PPi was put on the acct why would health care be needed. I'm still waiting for AVIVA to reply to my SAR request, that deadline is 4th August.

img20180727_14281692.pdf

img20180727_14292158.pdf

img20180727_14362747.pdf

Cant you do one multipage pdf?

I sent further SAR..06/08/2018 requesting copy of agreement which states " healthcare "

but still have had no response from AVIVA, ( they signed for it 08/08/2018 ).

As the amount is £170 and the interest over all these years could come to a fairly large amount

do you think this is why AVIVA are ignoring me.

I phoned the ICO and they said to complete a complaint form.

I just checked my email and found a message from AVIVA,

they've sent a document which is a breakdown from Cattles data which shows Medicare for £170.

This together with the previous breakdown on the Statement of MIs-selling Redress which shows an item for " Other " for £170 surely proves that I was mis-sold health insurance...

Should I send all my doc's off to the ICO and wait for a decision

or do you think I could put in a claim for mis-sold health insurance.

Ideally I would like a copy of the doc' that Aviva used for their calculations to nail it down but they seem to be playing smoke and mirrors.

or the FOS?

ask them why they have not refunded that too in the PPI reclaim

as normally its all counted as ONE sum inc healthcare

ignore the last post

wrong thread

I was reading up post on healthcare and saw that you gave that advice to techcherry 30/7/17..don't know whether he took your advice. I'm fine with challenging AVIVA with the PPI/Healthcare thing, would putting a claim for the healthcare with spreadsheet be out of order.

Following up on what you recommended in post #84, I'm going to write to Aviva asking why they didn't address the mis-sold healthcare but how long should I give them to reply, given that they didn't respond to my second SAR until I threatened them with an ICO complaint.

depends if they consider it a new claim or part of your old one.

of you asked for it then it should be part of the old one.

I sent a basic claim letter but without a spreadsheet.

Just " I consider you have not treated me fairly, etc. and that I want them to refund cost of Healthcare plus the interest.

They paid back more than I claimed on the PPI so I'm hoping they'll do the same with this one.

I'm also going to post my progress with greedy pennies on that thread.

you should have included the healthcare in the PPI claim

they ARE NOT separate.

As I still haven't had anything back from AVIVA regarding the basic claim that I sent to them 11 Nov', not even a final response., would it prompt action from them if I sent in a claim for the Healthcare ins' but this time include a spreadsheet with the amount that I'm claiming.

as long as you do it properly on the FOS Questionnaire I cant see why not

So you think that I should open an official complaint with the FOS.

No

Sorry I don't understand. I really would like to put in a claim but I don't know how to go about working out a spreadsheet with only one figure ( £170 ) to work with...with the compound method ( PPI ) each payment and date is entered and everything is automatically worked out. In this case I have one figure which goes back to 2001.

You cant claim compounded int with ppi

Fos questionnaire + stat int sheet

As per that guide before calc ppipcm payment

Treat healthcare same as ppi