I sent my first DPA letters last week and have received a reply from Morgan stanley and Nationwide. Morgan Stanley looking for £10 and ID. Is this really necessary to proceed? Are these charges within the law? Nationwide state they are looking into my case and will get back to me. fab website. can't believe so many getting ripped off. Keep you all updated. jh

Welcome and well done.

But could you start a thread for each bank, pls? Otherwise, it's going to get ever so complicated to follow who's doing what where...

Yes, they can charge £10 for a DPa Request. ID? What for? Have you changed name or address? Methinks they're playing silly buggers.

Thanks for that ML, yep they require id to proceed. I am sending off today anyway. See what reply I get and i will revert.

Cheers

jh

p.s. will set up seperate threads, sorry.........

have sent £10 and ID, see how things go. j.

Hi-

Who is the contact at Morgan Stanley?

Thanks angry cat

Mr Graham Gibson

Data Protection Officer

Morgan Stanley

Consumer Banking Group International

PO Box 3598

Glasgow

G68 9YW

letter before action sent today claiming all charges and interest charged.

Claimed £407.89 (inc. interest). Received offer 9/5/06 £136.00 plus £5.20 in interest. Interest i claimed £67.89. Not happy with this offer. Not sure what step to take next. Don't really want to end up in SCC if i can help it. Should i send another letter asking for better offer/full settlement?

Refuse it and send the LBA if you havent already.

If you have sent the LBA wait for the 14 days to be up then file a claim. Unfortunatly, most people have to take this step before Banks pay up, but them you will already know this. Its very unlikely you will end up actually in court!

Good Luck

Lou xx

Thanks for that. LBA sent and they offered partial refund. Now trying to make Money Claim online but cannot proceed as defendants address is not in England. Morgan Stanleys office is in Glasgow. Any advice?

Bonniebergin

Goldfish is based in Glasgow, but Morgan Stanley's Head Office is:

Morgan Stanley International Bank Ltd,

25,Cabot Square,

London,

E14 4QA

thanks michael

letter from morgan stanley came from glasgow. should i use the address then in london. will this not confuse things?

bonniebergin

You need an address in England for the Small Claims Court and this is their HO. I wrote there initially and although replies and settlement offer came from Glasgow, they asked me to send acceptance to Cabot Square.

cheers for clarifying that, will get onto it now. BB

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