Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Fiery And Siren V Bos And Lloyds


fiery
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6173 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

HI ALL

Just off to post sar tomorrow

may be asking for help in the future

We are sending off our letters together need a hand to hold

We are sick of being poor due to these charges

Link to post
Share on other sites

Welcome

 

The best thing to do while you're waiting for your statements is to keep reading and learning as much as you can about the various satges and process.

 

POst your progress and questions on this thread and you'll get plenty of help

 

Good luck

Link to post
Share on other sites

For the record, I have, sorry had a current account a key account and a large loan outstanding with the RBS. They have closed my key account, defaulted me on the loan. despite payments being made by loan insurance?? and closed my current account except for payments of 100 hundred pound overdraft and 500 pound charges. The loan insurance did not cover my overdraft.

 

I now need to find a highlighter and mark every charge I can find over the six year period :-D

Link to post
Share on other sites

  • 7 months later...

well i posted first letter requesting over 3000 back to bos last thursday .got letter today stating sorry to hear of my complaint and the fsa gives them 8 weeks to respond and if they are unable to respond fully to my concerns within the nxt 4 weeks they will write to update .Do I wait for this?

Link to post
Share on other sites

Nope. If you sent the letter (I presume you mean a prelim?) from this site, you quite clearly gave them 14 days. So get your second letter - an LBA - ready to send in 14 days. It is their attempt delaying the inexperienced.

 

You are calling the shots, not them and don't you forget it!!!

  • Haha 1

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

  • 1 month later...

Well letter received from bos usual bumf offering as a gesture of goodwill 1510.00 my charges were over 3000.00 It says that this is a goodwill gesture and is in full and final settlement of your complaint against bank of scotland It also says i dont need to take any further action as the payment will be credited to my account within the next 14 days Can anyone help with my next steps please

Link to post
Share on other sites

You need to be quick here. Send a rejection letter from the library section stating that you DO NOT accept their offer and you insist that this payment is not made to your account. If you haven't sent off the LBA, then get that out a couple of days later....

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

Thanks for that I looked at the template letters but they say that ive already threatened court action do i just take that part out ? My other Question I hope someone can help with is because my amount is 3000 and i live in scotland (cant afford a solicitor) how do i go about using an english address( Ihave several i can use) do i just put that address on letter i send to bank Have read so much on here my heads addled lol

Link to post
Share on other sites

Right.....not the best time to tell us that!

 

Being in scotland changes things a lot.

 

I'm not really in a position to advise on this, hopefully one of the useful scots that are lurking at the moment will be able to help.

 

As for the letter, simply amend it to sound appropriate to your position.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...