Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. 13th May 2009 22:51 #1
    Electricmayhem705 Electricmayhem705 is offline
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    Angry Someone else trying to claim MY charges!

    Received part of my RBSicon SARicon today, along with the photocopies of the account opening forms etc, there are a number of letters from a company called 'Alliance & Mutual Bank Refunds' requesting my statements!

    It looks like RBS havent replied as A&M have sent several letter afterwards referring to me as their 'client' and asking why RBS havent responded.

    Do I contact A&M direct and ask them what they think theyre playing at? Or do I contact RBS? I know for a fact I havent had anything to do with any companies wanting to make claims on my behalf.

    Any help appreciated, thankyou.

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  2. 13th May 2009 23:04 #2
    Lula Lula is offline
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    Default Re: Someone else trying to claim MY charges!

    contact the bank and then the police, sounds like they are trying to commit fraud on your account, do some digging and see who they are.

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  3. 13th May 2009 23:07 #3
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    Default Re: Someone else trying to claim MY charges!

    Also complain to the OFT and TS under CPUTicon



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