Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    Default CC Claim against RBoS

    Hi,

    Just about to start a claim against RBoS.

    It's for approx 2000, but that's without the 8% interest allowed by courts.

    Not claimed like this for a while and I'm not sure how much the 8% is going to amount to. For example, say I had charges of 100 in 2003, how much interest would that be up to now?

    Has anyone recent experience of calculating the 8% accurately, and can tell me in plain language what to do?

    Cheers

    BAE


  2. #2
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    Default Re: CC Claim against RBoS

    there is a spreadsheet somewhere which would allow you to do this. It should be in our libraryicon.

    In plain language, you will have to do calculate the 8% on each charge from the date it was made up until the present day.

    The best thing to do is to get our spreadsheet and as long as you can put in the charges and the dates they were incurred, then it should calculate all the interest correctly for you.

    However it can become more complicated than that because if the charges have put you into overdraft, then the bank will also have charged you interest on those charges. You should claim this fact too. That interest also will be subject to 8% statutory interest as well when you take the matter to court



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  3. #3
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    Default Re: CC Claim against RBoS

    Thanks, Bankfodder.

    I will calculate the interest and put my claim into court in a few days, when my wages come in, (prelim letter and lbaicon have long since been ignored by RBoS).

    Hope the process doesn't take long - my last cc claims were in 2006 and were swiftly refunded once they reached the court stage. Has anyone any experience of how long recent claims are taking, before the RBoS pay up? (If they are being successful, that is, for the 'successes forums' seem to be quiet at the mo').

    BAE


  4. #4

    Default Re: CC Claim against RBoS

    Quote Originally Posted by Blossomandebony View Post
    Thanks, Bankfodder.

    I will calculate the interest and put my claim into court in a few days, when my wages come in, (prelim letter and lbaicon have long since been ignored by RBoS).

    Hope the process doesn't take long - my last cc claims were in 2006 and were swiftly refunded once they reached the court stage. Has anyone any experience of how long recent claims are taking, before the RBoS pay up? (If they are being successful, that is, for the 'successes forums' seem to be quiet at the mo').

    BAE
    If this is a bank charges claim then it will more than likely be stayed by the court until the conclusion of the OFT test case. Apologies for not answering earlier but read CC and assumed it was a Credit Card claim.


  5. #5
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    Default Re: CC Claim against RBoS

    Back again . . .

    Finally got round to putting my claim in at my local court. It's for a few grand and includes contractual interest and statutory interest.

    It's been over two years since my last claim so I'm wondering if RBSicon are treating claims any differently, i.e. the first time I claimed, they acknowledged the claim and stated they would be defending all of it. Two weeks later they settled! So no court hearing. I'm kinda hoping they will do the same again!!

    Cobbetts have just acknowledged the claim and , once again, state that they will be defending it. Has anyone recent experience of Cobbett's / RBS's tactics?

    BAE


  6. #6

    Default Re: CC Claim against RBoS

    The case should be stayed pending the OFT test case conclusion.


  7. #7
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    Default Re: CC Claim against RBoS

    Hi, Yourbank,

    This is a credit card claim so I don't think they have grounds for staying the claim, do they?

    BAE


  8. #8

    Default Re: CC Claim against RBoS

    Quote Originally Posted by Blossomandebony View Post
    Hi, Yourbank,

    This is a credit card claim so I don't think they have grounds for staying the claim, do they?

    BAE
    Did they not refund on the first two letters?
    Unusual(although 3 usually does the trick )


  9. #9
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    Default Re: CC Claim against RBoS

    Quote Originally Posted by yourbank View Post
    Did they not refund on the first two letters?
    Unusual(although 3 usually does the trick )
    They gave me a small, partial refund about a year ago. Since then, obviously, the interest on the rest of the charges has spiralled, so they will end up paying more than they would have, stupid really!

    BAE


  10. #10
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    Default Re: CC Claim against RBoS

    Looks like RBoS are going to defend this one. . .

    In their defence, received last week, they are saying that their 'charges' are not 'charges', but,

    'payment for services provided by the defendant'.

    So how can charging 20 for an overlimit fee or late payment be a service?!

    What are they 'providing' me with for this 'service' ?

    Anyone any suggestions how to counter such an absurd idea???

    BAE


  11. #11
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    Default Re: CC Claim against RBoS

    RBSicon have offered a partial refund.

    I don't want to accept such a low offer but I am prepared to accept a fair settlement.

    Has anyone any experience of RBS's stance on a bit of negotiation?

    Are they likely to say, 'That's your offer, take it or leave it' or do they actually negotiate?

    BAE


  12. #12
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    Default Re: CC Claim against RBoS

    This claim has now been settled successfully - before court - so can a MOD put it in the successes forum please?

    BAE



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