Jump to content


  • Tweets

  • Posts

    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4922 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Not sure if its the right place to post but here goes

 

Recieved a letter this morning claiming "Infringement of Copyright" saying they have "retained forensic computer analysis" to identify me as sharing a game on P2P over a year and a half ago.

 

Now after reading all the long confusing paragraphs about this that and the other I have a form on the back saying I'm to pay over £730 to ACS

 

I'm going to dispute this as the game in question really doesn't ring any bells and maybe someone else who was using my computer may have downloaded it but early days yet.

 

Back to my main question has anyone any story's about ACS:law at all as well as some information as how to tackle this.

 

There based in London W1S 1NX If that is any help

ASPIRE to INSPIRE before you EXPIRE

 

:-)

Link to post
Share on other sites

  • Replies 4.6k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

well their web site is a blank page

 

and the address is a "serviced office space"

NEVER FORGET

 

[sIGPIC][/sIGPIC]

 

Help Our Hero's Website

 

http://www.helpforheroes.org.uk/

 

HIGHWAY OF HEROES

 

http://www.consumeractiongroup.co.uk/forum/bear-garden/181826-last-tribute-our-lads.html

 

Like Cooking ? check the Halogen Cooker thread

http://www.consumeractiongroup.co.uk/forum/bear-garden/218990-cooking-halogen-cookers.html

Link to post
Share on other sites

Thanks for that Cerberus ..I will keep an eye on that posting and see what develops as Im thinking Im not the only one in the country to receive this letter today.

ASPIRE to INSPIRE before you EXPIRE

 

:-)

Link to post
Share on other sites

I had to laugh when I read that piece, my IP is listed amongst the many others but one problem they would have to overcome is the fact that Kcom & Eclipse (who are one and the same IP) do not issue static ISP addresses, mine can change a dozen or more times a day. :D

 

Then of course there's the little matter of file sharers who use 'third party' servers.

Link to post
Share on other sites

hmmm thinking back I was on a wireless router but again will be hard to prove .. not sure what to make of it up to now.

 

Do I ignore or wait and see what happens as another letter arrived shortly after the £730 one printed the same with a few ip details and dates but wanting £860

 

So now have 2 debts ....

ASPIRE to INSPIRE before you EXPIRE

 

:-)

Link to post
Share on other sites

I'd ignore them for now. It seems that those that respond to them start to get hounded, whereas those that have ignored them have been left alone. According to the link you gave, there have been no known proscecutions so far, besides just having an ISP address proves nothing anyway. I think they would have a very hard time proving anything & would rather rely on some poor smuck just coughing-up without a fight. ;)

Link to post
Share on other sites

Thanks ..the link in the P2P freak forum is picking up ..seems it may well be a [problem] so going to wait off a bit and see what happens.

ASPIRE to INSPIRE before you EXPIRE

 

:-)

Link to post
Share on other sites

I'd ignore them for now. It seems that those that respond to them start to get hounded, whereas those that have ignored them have been left alone. According to the link you gave, there have been no known proscecutions so far, besides just having an ISP address proves nothing anyway. I think they would have a very hard time proving anything & would rather rely on some poor smuck just coughing-up without a fight. ;)

 

It's all rather worrying, esp if events years back can be refered to..I have had various flatmate over the last few years and allow them to use my WiFi service, how on earth could I really be held liable for what they download, also |Im on Virgin media and I belive that they don't have staic IP's either so they are always changing :)

Link to post
Share on other sites

All these guests just for 1 thread :cool:

Anyway whatever this thing is & whoever is behind it..it goes without saying, do not pay a penny & report to the OFT/trading standards & Watchdog etc...

The police (not 999) might also be interested to be made aware of it.

Link to post
Share on other sites

VBulletin is designed to be very search engine friendly - I'm on the site team at another forum, and it amazes us how quickly a thread can go to the top of the rankings. Within a couple of hours sometimes.

Link to post
Share on other sites

True.Ive no proof on my part other than them taking my computer away and testing it to see if there is a trace of this so called "Two Worlds" there but can most likely guarantee it wont be.

 

A few people use the PC regularly but there is a lot of speculation on the company who gather the data ... Logistep

 

Antipiracy group's tactics violate Swiss law | Developer World - InfoWorld

 

the link is based on a case in Switzerland so I'm not sure how they stand over here or how much weight they actually carry

ASPIRE to INSPIRE before you EXPIRE

 

:-)

Link to post
Share on other sites

I wouldnt worry about it coz if the worst came to the worst..it would be a simple case of them having to take the individual to the county court (at cost to them) & obtaining money that way...once all outgoings are catered for etc...so they'd get £1 per month or something, same principle with the DCA's

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4922 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...