Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


Results 1 to 6 of 6
  1. #1

    Default New Head of Retail Banking at HBOS

    May be worth copying this gentleman on any correspondence you have with halifaxicon or Bank of Scotland. This text is copied from an HBOS press release:

    "The Group also confirms that Benny Higgins will join the HBOS Board from Royal Bank of Scotlandicon on 1 May and lead the Retail business. Benny will have responsibility for all the Group's UK Retail operations, including the UK's largest mortgageicon and savings brands, the intermediary business, the branch and agency network, call centres and estate agency."

    The full text is here:

    http://www.hbosplc.com/media/pressre...s_releases.asp

    Similar Threads:

  2. #2
    Site Team The Consumer Action Group BankFodder's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Jan 2006

    Posts
    28,966
    Blog Entries
    17

    Default

    Great, these are the kinds of contacts which are useful to know. Anychance of finding out where he is based and any contact details, please?
    It would be good practice to copy people like this on any mail and even address them in principal when sendning a letter before actionicon. If it helps to ruffle feathers, then why not?

    MAJOR UPGRADE - March - SEE ANNOUNCEMENTS

    Warning: I use dictation software. Beware of homophones!
    Have you read our dealing with customer services guide?
    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.

    All attribution rights and moral rights in my copyright work are asserted
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
    Follows
    0
    Following
    1

  3. #3

    Default

    Considering that the former Chief, James Crosby was also a non-executive director of the body that is supposed to regulate banks (FSA) I will do a little research on their new boss

    James Crosby
    James Crosby joined the FSA Board in January 2004. He is Chief Executive of HBOS Plc and is also a Non-executive Director of ITV plc and Fellow of the ...
    http://www.fsa.gov.uk/pages/about/wh...d/crosby.shtml


  4. #4

    Default

    Quote Originally Posted by BankFodder
    Great, these are the kinds of contacts which are useful to know. Anychance of finding out where he is based and any contact details, please?
    It would be good practice to copy people like this on any mail and even address them in principal when sendning a letter before actionicon. If it helps to ruffle feathers, then why not?
    Given that this chappy is joining HBOS from the Royal Bank, I'd bet the mortgageicon that he lives in one of the nicer parts of Edinburgh or the East Lothian commuter belt, his kids go to Stewarts Melville College or another of the upper echelon public schools, and he will be based at the BoS Head Office, The Mound, Edinburgh.


  5. #5

    Default

    Quote Originally Posted by BankFodder
    Great, these are the kinds of contacts which are useful to know. Anychance of finding out where he is based and any contact details, please?
    It would be good practice to copy people like this on any mail and even address them in principal when sendning a letter before actionicon. If it helps to ruffle feathers, then why not?
    Given that this chappy is joining HBOS from the Royal Bank, I'd bet the mortgageicon that he lives in one of the nicer parts of Edinburgh or the East Lothian commuter belt, his kids go to Stewarts Melville College or another of the upper echelon public schools, and he will be based at the BoS Head Office, The Mound, Edinburgh.


  6. #6

    Default higgins

    as mentioned Benny Higgins has recently defected from RBSicon...so expect much of the same at HBOS.

    ************************* ************************* *******
    Edited for potentially defamatory content
    BankFodder 3rd March 2006




Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
We use cookies to personalise content and ads and to provide social media features. We also share information about your use of our site with our advertising and analytics partners. See details