Hi,

Me and my wife took stupidly took out a £400 loan with Wonga back in December 2008. We missed the repayment date in January.

According to them we now owe £946.00!! I have been emailing them to say that we can afford to pay £100 per month starting from March 30th via standing order and the reply I get is to call them as they can only arrange payment arrangements over the phone and everytime I have replied saying that I will only deal with them in writing. The loan agreement is in my wife's name, however they've got my mobile number (Basically I've been dealing with them via email as my wife would rather me deal with them as she's frightened they might push her into a corner) and they have now started to call from random numbers (including mobile numbers) asking to speak to her three times a day plus we are now receiving texts asking for us to call them, but I have made my excuses and told them that she isn't around.

So last week I sent a SAR letter along with the cheque for £10.00, and today I sent them the letter f(rom another Wonga forum) telling them not to call us or to send a doorstep collector.

Where do we go from here? Do we start paying £100 from the end of the month or shall we wait for the SAR reply?

Also, randomly found out today that Wonga address at Crawford Street, London is going to Cameron Daurm?? Anyone else come across this?

What do I do if they call again, shall I tell them that no conversation will happen on the phone with my wife? and do we start paying the £100 from 30th March?

Many thanks

Hi,

Has anyone got any advice on this please?

Thanks

Hi Gary,

If you need advice you can pm a senior member to look at you thread.

I've been dealing with WONGA since jan 09 (la2006 vs wonga thread) - I sent them a full and final settlement letter, LBA disputing their charges and stating I would apply for a court order etc I also sent MARSTON a CCA request and complaint - I have yet to hear from WONGA or Martson for 3 weeks now

I have submitted complaints regarding WONGA to OFT, FOS and TS

WONGA have not been able to deal with any of my complaints at all, but i'm just waiting for their next move before I seriously consider taking this to court should I have to.

If they call again say in writing and put the phone down, they have 40 days from when you sent the sar to comply, if after that period you have had nothing back send the account in dispute letter.

Hi there

I am in the same boat and am really scared of how to approach this. I took out a loan in feb for £600 which was due to be paid back on 25 march 2009 this was altogether £777. i was unable to make the repayment and have seeked advice. i am on a debt management plan who tried to help me but wonga are still ading interest even though i said i can make smaller payments. they are just not having it. My balance now is £917 and keeps getting bigger.

I called on friday as i am terrified about what happens next. Spoke to collections and Karib was rather threatening. he threatened me with bailiffs and legal action. i was remorseful and said i am in financial difficulties but he was not having any of it. he was only using threatening tactics to force me making a payment with money i have not got.

LA2006,

I have been reading thru the FLA code of practice. There are a number of points which I am still working on. This is important I feel but if you all read the last two lines in red. Remind Wonga that they are members of the FLa and therefore have agreed to the code of conduct.

of goods and services we do business with, do the same;"

Lending Code

Lending Code

HELP!HELPHELP!

Ok, here's an update for you. I've just logged on to wonga and found that the balance is £1477.00, even though I sent them a SAR at the back end of March and they've ignored it!!! What do I do I? I'm really scared!!!! Any advice would be grateful!

Many thanks

Ask them for a statement. The main man Errol has clearly said they do NOT apply interest after 60 days.

Have a listen to his interview as it is rather interesting!!!

Errol Damelin | Wonga

Also count the number of days since you asked for the sar. If it is more than 40 days then lodge a complaint with the information commissioner, trading standards, and FOS. I would also lodge a complaint with FLA

Hi There,

I sent them a email last night saying that I was disappointed that interest was still being added to the account. I got a response this morning saying that I needed to contact them by phone to make a payment arrangement, if I didn't then the debt would be passed to a third party for collection.

So my response was:

"As I send before, I will only negotiate in writing (which I am well within my rights to do so) and I'm am still willing to make a payment arrangement for the balance of £517.00. As you have failed to respond to my SAR letter, I will now be making a complaint to the Information Commissioner, Trading Standards the Financial Ombudsman and the FLA about this matter."

I hope this is the right reply to send to them. I think that the SAR was sent on the 23rd March.

Any advice?

Many thanks

Hi there,

Do I have to speak to them on the phone about a payment plan, or can I deal with them in writing?

Thanks

Hi Gary1:) Do not deal with any of the creditors by phone, do everything in writing!!!! And now my question; I have send them a letter by land mail, by recorded delivery about 10days ago and letter has not been delivered, do they have a reall address or is it just a Box mai? I don't think is legal that any lender gives you a wrong address, is it?

Regards

They should have to provide their real address. It may not be listed on their website, you might actually have to phone in to ask.