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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I am being hounded by phone calls from QuickQuid, who are leaving messages in a strange pseudo-American robotic drawl on my house, work and mobile voicemails at all times of the day. Yesterday, they rang me when I was on my way out and I was so cross I slammed the phone down without saying anything. I then got a message left on the voicemail basically giving me a rollocking for daring to put down my phone, and berating me that 'having a hangup on my record will do me no favours at all' like I'm some kind of juvenile criminal.

 

I'm unable to pay back the full amount I owe due to changes in my circumstances, but I'm happy to offer a small payment each month, but not to people on the telephone who are going to talk to me like I'm something on their shoe.

 

Any advice on how to deal with this would be gratefully received.

 

Thanks

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Hi, your going to end up having them pass your debt onto a company called First Credit debt collections, I to have a debt with them. I'm not sure on the law and someone who read this may help. You can ask for CCA and pay a pound for this it is delivered by fed ex from the states. I'm not sure but I believe that they need to by send you default notices you can dispute and hopefully stop the charges adding. Not sure how the law affects online digital signature on credit agreemtments but beware, I took a payday loan out with a company called Payday Money based in Manchester, they took £420 off me in roll over fees for a loan of £350, when I couldn't pay the full amount or the roll over for 1 month they sent me nothing at all but 30 days later county court papers from Northampton Bulk Court, I replied by offering £1.00 as I had been made redundant and sent this back to them recorded delivery which they ignored and on the 20th Jan I was given a CCJ for default and ordered to pay £550 back. I responded to the court and they said I had to fillin an attachment of earning and the CCJ still stands. These loans are a nightmare and should be avoided at all cost. I know when you have poor credit rating and need money it's the only thing you can turn to.... I'm having a nightmare with them. Hope you sort it out.

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I just emailed Quick Quid with a payment plan and they readily agreed - I then stupidly missed one of the arranged payments and they sent my account to 1st Credit who called me today see other threads of mine ....the story goes on - by the way I had loans with 4 different Payday sites and have paid 3 of them back by offering reduced payments - I think you just need to call/email them and make the offer?

 

Good Luck

 

Zelig

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  • 2 weeks later...

Does anyone have any suggestions about where I go from here, please? I have sent QuickQuid the telephone harrassment letter (and they have received it, as I used Recorded Delivery) but they continue to call me every weekday on my house phone, mobile and at work (to my direct line, fortunately...) and I have still had no written communications from them. I have also sent them a letter offering a small token payment per month, but I have had no response, and I am simply not prepared to speak to them on the telephone about it. Any tips?

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  • 3 months later...
I just emailed Quick Quid with a payment plan and they readily agreed - I then stupidly missed one of the arranged payments and they sent my account to 1st Credit who called me today see other threads of mine ....the story goes on - by the way I had loans with 4 different Payday sites and have paid 3 of them back by offering reduced payments - I think you just need to call/email them and make the offer?

 

Good Luck

 

Zelig

 

i have a loan with these guys and wanted to do the same. what address did you send the e-mail to? do u have a draft of the e-mail?

 

thanks

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I refused to comply with what they wanted in regards to repayment wise. I could not afford what they wanted.

 

I cancelled my DD and today have had an email asking me to telephone them to reset another DD or give them my card details for them to take payment(have a job card is cancelled).

 

I am totalling ignoring this email.

 

I have sent a letter recorded delivery to their collections office in Sheffield with a token payment.

 

Just waiting now for them to come back.

 

Bub1

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  • 1 month later...

hi i have loan with QQ as well. i've been paying them of what i can afford but they seem to ignore it.they just kept emailing me of due payment. today i recieved a letter through post threatened a doorstep collection by meritforce.i havent rang meritforce yet.just want to know if they are more considerate to your payment offer?any advise will do thanks:(

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