Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder andyc Novitiate



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    Default BOS credits - Now want money back!

    Hello

    I don't know if you can help me.

    I have a Business Account with the Bank of Scotlandicon

    Over a year ago I found that I was getting some credits that I could not identify.

    I complained to the bank and they investigated and said that they were payments from the Natwesticon but that they could not trace them any further. However, they said that as they were for my company name they were credited to me.

    I asked them to investigate this further and still they just came back with the same infomation.

    The payments then stopped after 12 months.

    Now the bank have come back a third time and said they made an error and credited them to my account incorrectly although they are blaming the Natwest for this.

    They are now saying that I owe them 2340 imediately and will debit this from my account (which holds about 60) in 10 days.

    As a very small business I certainly do not have this sort of money available as a lump sum and after 2 complaints and being assured it was correct I used it to incest in the company.

    Can you please advise me what I can do, if anything at all.

    Many thanks

    AC

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  2. #2
    Site Team The Consumer Action Group BankFodder has disabled reputation BankFodder's Avatar



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    Default

    Amazingly I have responded to someone else about a similar problem less than half an hour ago.

    Search on "estoppelicon" and read the thread.
    We'll put some ideas together tomorrow



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  3. #3
    Royalties Account Holder Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm Highly authoritative Bookworm's Avatar



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    Default Re: BOS credits - Now want money back!

    Quote Originally Posted by andyc
    I used it to incest in the company.
    Oh my... Family business, is it?


  4. #4
    Basic Account Holder andyc Novitiate



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    Default Oops

    Ah well... Please read as INVEST.

    AC
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  5. #5
    Basic Account Holder andyc Novitiate



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    Default Estoppel

    Quote Originally Posted by BankFodder
    Amazingly I have responded to someone else about a similar problem less than half an hour ago.

    Search on "estoppelicon" and read the thread.
    We'll put some ideas together tomorrow
    Tried the search but could not find anything relavent. Have you the thread info please?

    AC
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  6. #6
    Site Team The Consumer Action Group BankFodder has disabled reputation BankFodder's Avatar



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    Warning: I use dictation software. Beware of homophones!
    Have you read our dealing with customer services guide?
    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.

    All attribution rights and moral rights in my copyright work are asserted
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
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