Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. #1

    Default Stef v RBS Credit Card

    Hi All,

    I have made a request for my statements along with my 10 to RBSicon Credit card.
    I dont have too many issues with them personally, but I have had my CC with them for over 10 years now, and I know on at least 4 occasions I can remember in the past year or so I have made a payment late and been charged 25.

    Just so I am clear, these are the charges I can claim back, that and any charges for bounced cheques I may have sent them (i only know of one).

    Just want to be sure before i send my prelim

    Thanks Guys


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  2. #2

    Default Re: Stef v RBS Credit Card

    Late payment charge, over limit charge. Charge for bounced cheque would come under late payment charge (and possibly overlimit as well, if th einterest they charged then took you over limit)

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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