Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

need some advice what to do please


kate80
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6457 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

my husband has account with rbs which he doesnt really use.today we had a letter from them demanding the cheque book and the card back.it says in the letter owe them £336.44 and there will be £30 fee for that notice which will be added to his account.if we dont pay i 28 days more interset will be added and they will take us to court.i dont know what to do,i dont want to fight for any money back but i just want to close the account without paying the money.can i do that???what can i do.thank you

Link to post
Share on other sites

Well, do you owe £336.44? If you do, pay it, and send them a letter stating that the fee is unlawful, and that you will not pay it, nor additional interest, and if they charge it to the account, you will then sue them for the return of it.

 

If any part of that £336 is due to charges, that's a different story, and you should fght to get them back. Well, I certainly would anyway.

Link to post
Share on other sites

Guest willowb
my husband has account with rbs which he doesnt really but i just want to close the account without paying the money.can i do that???what can i do.thank you

Hi Kate,

 

Without paying what? the £30 or the £336.44? If you don't pay it then they'll default you/your husband for sure. BUT as Bookworm said, if you go down the route of claiming unfair charges back, then they may actually owe you a lot more money? Why not just get the statements off them if you haven't got them and see just how much you could claim? Isn't it worth investigating?

 

But if you don't want to do that and you're struggling to pay the debt off then seek help with the citizen's Advice Bureau, they'll help you.

 

WXX

Link to post
Share on other sites

Guest willowb
the whole amount is charges.and im fed up paying for them cos in this last five years rbs took about £2000 in charges from us.

 

Well....I know what I'd do!;)

Link to post
Share on other sites

write back stating the charges are unlawful. Also send a DPA letter, (see templates). and then follow the procedure.

 

If they keep demanding, then tell them that the amount is in dispute. (I think that part's right - someone confirm) I *think* if it's in dispute then they can't get it. if they do try to take you to court, the tools are here to prove that you don't need to pay charges.

 

good luck.. Dinna be feart.

BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest

1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...