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    • Hi. Could you post up what they've sent please so we can see what the charge is? Cover up your name and address and their reference number. HB
    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Argos Extra


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Argos Extra Extra good service

Published by reduk054

13th November 2007

icon1.gif Argos Extra

Such good customer service as the service that I received on Sunday does not happen often, and when it does, it needs to be recognised, and sung from the roof tops!

Argos Extra local store were amazing. I am shocked about just how helpful they were! And it wasnt as if I was even spending a whole load of money!

I hope that the manager acts upon my thank you letter by congratulating the staff involved.

Really really impressed!

 

 

 

By barracad on 13th November 2007, 21:17

icon1.gif Re: Argos Extra

What happened?

 

 

 

 

By reduk054 on 13th November 2007, 21:26

icon1.gif Re: Argos Extra

Ahh yes baccarad - that could be helpful for others!

 

Had been on-line and noticed a deal for christmas presents (sorry better not specify incase little eyes notice!), and Argos has a great deal, so reserved everything for collection in store. When I got to the pay point with my reference number, the price differed to my online quote. The cash desk lady asked for assistance, which came immediately (even though the store was sooooo busy!) and the customer helper (not sure of proper job title) spent the next half an hour working out an even better deal and made sure that we got the maximum gift vouchers (another in-store promotion). I cannot describe just how hard she worked on our behalf, and went over and above the call of duty.

Result, two potentially ecstatic children on Christmas day.

2) Parents with more money to spend on presents

3) gift vouchers

4) my confidence in high street customer services restored!

 

 

 

 

 

By reduk054 on 28th November 2007, 22:25

icon1.gif Re: Argos Extra

Just a quick update, received a personal letter from the store manager, who aknowledged my thanks, and has shown my letter to the staff member involved, and thanked me, as people often do not tell him if they have done a good job! So I am really pleased again.

 

 

 

By nuttysquirel on 14th January 2009, 14:01

icon1.gif Re: Argos Extra

Nice one - Argos extra are normally very helpful to me smile.gif

 

 

 

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