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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the xx/xx/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the xx/xx/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, xx/xx/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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Hey all, newbie here, compelled to join and try and get help/advice as I'd had the site bookmarked for some time, it was here I got the contact details for RBS credit management, so first of all, a big thank you to CAG for that! :)

 

And to the aforementioned credit management... contacted them today in order to get an update on the loan I've been repaying with them for the past few years, I've been receiving monthly letters from them regarding charging interest to an account they closed back in Feb 07, and I've thought nothing of it. I'm paying back what they're owed, and the account I keep receiving the letters for is defunct, closed, finished, no longer in use. So I thought.

 

The repayments I'm making were arranged through the CAB 2 years ago, as I'd got into a lot of difficulty back then with an RBS loan, overdraft and several credit cards. The CAB helped me get back on my feet and get me some breathing space wrt my creditors. Done the income/expenditure stuff, and drew up a payment plan with all my creditors, which was agreed upon by all, and so I thought things would crack on from there. Whilst I was making these arrangements, RBS closed my current account, which was overdrawn to the tune of some £500-£600. (Overdraft limit at the time was £1200).

 

RBS got in touch with me through the CAB and gave me instructions for repayment of my debt to them, under the arrangement made via CAB. These instructions came in the guise of a standing order form, which had a different account number to my current account they'd closed down just recently, but I thought nothing of it, and have been making regular monthly payments to the account provided since, with no defaults.

 

So today I phoned RBS to find out an approximate balance left on what I owe them, since they've never sent me an update to let me know how I'm getting on, I've just been paying blindly hoping the balance is coming down substantially with each month. I enquired with the girl on the phone about the letters I've been receiving each month stating the charges (maintenance fee, service charge and overdraft interest) and asked what this was for, as I was under the impression my debt had been rolled into one lump sum, and I was paying this off, why was the interest not coming down month by month?

 

I told the girl about the different account number RBS supplied me in order to repay my debt, and I was informed that I've been making regular payments towards the loan, which was a set amount, no extra interest applied, and no extra charges, and this indeed was coming down, but the overdraft was kept as a seperate account (which RBS had never at any point informed me of) which was where the extra charges were being incurred.

 

My overdraft now stands at £1968.40 :mad::eek::!: with interest and charges being piled on each month for the last 2 years. And I thought I was paying this all off?

 

Sorry for the long winded post, but surely to God they can't get away with this? If I had been told at the start of the arrangement that the overdraft was being kept as a seperate entity, which would accrue interest and further charges (charges on an account THEY closed!) then despite the fact I was drugged up to the eyeballs with anti-depressants at the time, I'd have had the common sense to pay up the overdraft first, before taking chunks out the loan. Is there any way I can have these charges refunded/expunged as the way it's going, it'll probably add another 6-7 months to a repayment schedule that quite simply does not allow me to have any sort of life whatsoever.

 

The fact is, I've never wanted to take out any form of insolvency to cut the debt, I resolved to pay every penny I owed my creditors. I've worked 2 jobs for the past 3 and a half years to this end, I just now feel like RBS have been robbing me blind over the past 2 years, and taking advantage of my naivety and willingness to pay them back, at cost to my own health and sanity to be honest.

 

I really do want to send them a letter telling them where to shove their repayments, but truth be told, I quite fancy being able to buy my own house before I turn 50, so I doubt I'll ever follow that path. My other creditors were great, allowed me on my feet, and I've been able to settle with them one by one, paying everything I owed, RBS just seem to want more and more, and after today's bombshell, I just feel like I've taken a step back a couple of years.

 

Completely and utterly raging,

Glasgow.

 

And if anyone managed to read all that, thank you and can anyone help?:confused:

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Hi,

You say your OD account was closed. The account that is accruing these charges & interest, is it the same account or a new one.

 

Debs

 

Hi Debs,

 

The account they closed is the one that charges are being applied to.

 

It was RBS who told me to make payment into another account, one that wouldn't be running up any charges as it is a fixed sum.

 

The more I think about it, the angrier I get. Couldn't sleep last night, and to be honest I just don't have the energy for a fight, but believe me, a fight is what the RBS are going to get.

 

I'm thinking my first line of attack will be to phone and tell them I'll pay off the loan as per the original arrangement, but I'm absolutely not paying the overdraft under any circumstances due to these phony charges they've applied to it after the account was closed. Had I known that would have been the case, I'd have settled the OD balance within 2 months of the account's closure.

 

Like I said in the OP though, I'm bloody tempted to tell them they won't see a penny from me at all from now on unless the OD balance is dropped entirely.

Edited by Postie1982
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Hi Debs,

 

The account they closed is the one that charges are being applied to.

 

It was RBS who told me to make payment into another account, one that wouldn't be running up any charges as it is a fixed sum.

 

The more I think about it, the angrier I get. Couldn't sleep last night, and to be honest I just don't have the energy for a fight, but believe me, a fight is what the RBS are going to get.

 

I'm thinking my first line of attack will be to phone and tell them I'll pay off the loan as per the original arrangement, but I'm absolutely not paying the overdraft under any circumstances due to these phony charges they've applied to it after the account was closed. Had I known that would have been the case, I'd have settled the OD balance within 2 months of the account's closure.

 

Like I said in the OP though, I'm bloody tempted to tell them they won't see a penny from me at all from now on unless the OD balance is dropped entirely.

 

It's plain and obvious that RBS have appropriated your payments in a manner that is more beneficial to the bank...this is common at CMS Telford. You need to make a full SAR before deciding on your cause of action.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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which had a different account number to my current account they'd closed down

 

Do your SAR, include all your origonal account numbers, & also the "NEW" account number. You need to establish what type of account this is.

 

As this hasn't gone to court, I think you should also do CCA requests on the Loan account & the credit cards. You need to see the origonal T&C's.

 

Do not speak to them on the phone.Everything must be done in writing & sent recorded post.

 

Debs

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Is it possible to claim charges back on this once you have your SAR in hand? If so, that's the overdraft paid and a nice chunk off the loan.

 

I have no idea about charges on overdrafts as I've only ever looked at it for cc's, but someone here will know if it's a goer or not!

Time flies like an arrow...

Fruit flies like a banana.

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