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Checking Your Meter - Watchdog Report


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Guest Blessy

Is there anyway of checking whether you are being charged a higher rate for electricity?

 

I have just posted this query on another part of the forum.

 

My ex-tenant used to pay by prepayment tokens.

 

When he calculated he had paid £3000.oo for 18 months usage, he requested a meter to be installed.

 

However, his bills seem excessively high for a 2 up 2 down terrace house.

The property had night storage radiators in 3 of the rooms, it had an immersion heater ( that wasn't left on all the time) and he was a sole occupant.

 

He now tells me he regularly received high bills eg £1400.00.

When he left in March and gave his last reading he was billed £800.00 and he has just received another bill for £500.00.

 

Apparently Npower were less than helpful and suggested it was the immersion heater that was expensive.

They asked if he had a fish tank as they were expensive to run!!

 

I think the meter has been set to the same rate as he was paying on the prepayment tokens.

 

Which will still be a problem, even with a new energy supplier.

 

I have been sent an estimated bill, which will need some adjustment but not much and it is £249.00+ for 2 months during which time the property was empty,

had one heater in use for about a month and the lighting.

Any advice gratefully received.

 

Blessy

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Guest Blessy

Thanks - the quote is a useful starting point but do you have any idea how I can begin to sort this out ? Is there any energy suppliers code that they may be breaching ? Anything would help -many thanks

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  • 4 months later...
I've got a new Prepayment Meter for my gas and don't recieve any gas bills at all is their a way I can check my gas usage :)

 

You should have been left an instruction booklet which shows you how to read all the facilities available.

If you haven't got one, ask them for one.

 

You can't break the meter, so go have a play with the buttons and see what it tells you, you will be amazed.

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  • 1 year later...
check your meters for the time, a lot of people will be very surprised.

 

 

Can I just ask what problem the time being wrong on the meter can cause, the time on my meter is well out.

 

Thanx

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Can I just ask what problem the time being wrong on the meter can cause, the time on my meter is well out.

 

Thanx

 

 

Some people have economy meters where there are different rates for different times.

 

For example I have a cheaper rate between 11pm - 7am summer and 12 midnight to 8 am winter (or it could be the other way round - cant remember) But if the clock is wrong then I might get charged the higher rate.. I doubt somehow it would ever be the cheaper rate for a longer period :)

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