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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Checking Your Meter - Watchdog Report


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Guest Blessy

Is there anyway of checking whether you are being charged a higher rate for electricity?

 

I have just posted this query on another part of the forum.

 

My ex-tenant used to pay by prepayment tokens.

 

When he calculated he had paid £3000.oo for 18 months usage, he requested a meter to be installed.

 

However, his bills seem excessively high for a 2 up 2 down terrace house.

The property had night storage radiators in 3 of the rooms, it had an immersion heater ( that wasn't left on all the time) and he was a sole occupant.

 

He now tells me he regularly received high bills eg £1400.00.

When he left in March and gave his last reading he was billed £800.00 and he has just received another bill for £500.00.

 

Apparently Npower were less than helpful and suggested it was the immersion heater that was expensive.

They asked if he had a fish tank as they were expensive to run!!

 

I think the meter has been set to the same rate as he was paying on the prepayment tokens.

 

Which will still be a problem, even with a new energy supplier.

 

I have been sent an estimated bill, which will need some adjustment but not much and it is £249.00+ for 2 months during which time the property was empty,

had one heater in use for about a month and the lighting.

Any advice gratefully received.

 

Blessy

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Guest Blessy

Thanks - the quote is a useful starting point but do you have any idea how I can begin to sort this out ? Is there any energy suppliers code that they may be breaching ? Anything would help -many thanks

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  • 4 months later...
I've got a new Prepayment Meter for my gas and don't recieve any gas bills at all is their a way I can check my gas usage :)

 

You should have been left an instruction booklet which shows you how to read all the facilities available.

If you haven't got one, ask them for one.

 

You can't break the meter, so go have a play with the buttons and see what it tells you, you will be amazed.

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  • 1 year later...
check your meters for the time, a lot of people will be very surprised.

 

 

Can I just ask what problem the time being wrong on the meter can cause, the time on my meter is well out.

 

Thanx

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Can I just ask what problem the time being wrong on the meter can cause, the time on my meter is well out.

 

Thanx

 

 

Some people have economy meters where there are different rates for different times.

 

For example I have a cheaper rate between 11pm - 7am summer and 12 midnight to 8 am winter (or it could be the other way round - cant remember) But if the clock is wrong then I might get charged the higher rate.. I doubt somehow it would ever be the cheaper rate for a longer period :)

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