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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Darkmick Versus Natiowide / * * WON * *


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Hi Great site and hi everyone

 

Issued a claim against these people on Monday for £780 did the usual letters and got snotty standard letters back with complaints procedures on.

 

Just wondered what will happen next, I see on here quite a few victories but Nationwide chose to Defend, what happended next to make them pay out, did it go to court, if so how did u defend.

 

Also read about a guy called BACON who he is, why do people e mail him?

 

thanks

 

DARKMCIK

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Hi DarkMick :)

 

So you have issued a moneyclaim? Fantastic.

 

OK, this is how Nationwide have been playing it...the acknowledge with intent to defend. (This gives them an additional 14 days in which to pay you out). A few days after this, you get payments into your account, usually the interest+fees first followed shortly by the remainder.

 

There are TONS of us on here who Nationwide have paid out on and not one of us has gone to court. Don't worry about that, people have been paid out who have been claiming 5 times as much as you and if they were gonna pick one, it would probably be a biggie.

 

So sit back, wait for your claim to be acknowledged and then check your bank account daily, a few times a day and wait for the money to go in :) Honestly, trust me.

 

Keep us updated!

 

(Charles Bacon is Nationwides solicitor)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Checked my account and £660 in credit, after only 4 days, what will happen now, will I get letters or anything, do I need to let court know??

 

my donation will be on its way

 

great website- lloyds I am after u now

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Congrats :) Why the difference though, I thought you were claiming £780???

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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  • 2 weeks later...

They paid in full now more money went into the account.

 

Just confused had letter 2 days ago, stating that following my letter to Charles Bacon my charges had been refunded, no mention of my claim.

 

Also they acknologed claim but not heard anything since, do I contact court and tell them it has been settled or will Nationwide do that.

 

Then the sting, letter received today, stating because I have broken the terms of my flex account and misused it they will be closing it in 30 days, if I use it after this time it will be classed as fraud and they will go legal.

 

I dont care about these accounts, but the prinicpal is can Nationwide do this?

I am up for a fight to keep them open, and just wondered how to approach this.

 

advice would be much appreciated

 

LLOYDS here I Come

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Great stuff, glad it is all back. :)

 

Another member has started proceedings against Nationwide closing his account - you can read about it here .

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Just ring the courts and tell them. You don't need to do anything on the moneyclaim site itself. :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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