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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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EGG Credit Card debt - moorcrofts nasty letters


cleo4patra
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  • 8 months later...

Hi - Cleo here - after months of nothing from EGG I have received a a letter from "AKTIV" telling me they have purchased the debt from Egg and to contact them about payment etc....

 

Is there anything I can do or should be asking them for please - such as a notice of assignment. Sent unenforceable letter to Egg ages ago re: approved limit etc - seems funny they've sold it on n ow??????

 

thanks

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  • 1 month later...

I Have Received A Final Demand From Aktiv Debt Collectors For Egg Credit Card. I Disputed (read Pt's Thread) Regarding "approved Limit" Etc On Agreement - Never Heard Anything Then Received A Notice Of Assignement From Aktiv, Then A Discounted Offer, Now This. I Am Unsure What To Do - Anyone Help Please??

 

Thanks

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A discounted offer eh! Well and truly unenforceable then.

Did you send them the 'failed' letter to tell them that the account is in dispute due to failure to provide CCA?

 

If so, then they are well aware of the rules and laws, file their missives under ignore and make a complaint to the ICO/TS via Consumer Direct - Contact us

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 2 weeks later...
Hi - Cleo here - after months of nothing from EGG I have received a a letter from "AKTIV" telling me they have purchased the debt from Egg and to contact them about payment etc....

 

Is there anything I can do or should be asking them for please - such as a notice of assignment. Sent unenforceable letter to Egg ages ago re: approved limit etc - seems funny they've sold it on n ow??????

 

thanks

complained to AKTIV quoting latest judgment "wholly unenforceable" etc if prescribed term missing. Now being investigated by them

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Guest HeftyHippo

cleo, you can complain to the OFT because it is considered an unfair practice for a lender to pass an account to a new DCA without telling the borrower. You can say how it is confiusing and causes extra stree trying to work out exactly who you shoudl pay. I think Egg tends to do this, they have with me, and i am about to complain to the OFT as a result

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I received a notice of assignment from Aktiv i think - will have to check.

 

My point is should they be chasing it when there is the claim that "approved limit" is not a prescribed term and therefore the agreement is wholly unenforceable

 

Previously to this they offered me a special offer discounted settlement!!!

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Guest HeftyHippo

whether they should be chasing is moot, but the fact is they are! they get round the dont enforce whilst in dispute by claiming that what they are doing is not enforcement, and also by saying you dont have grounds for dispute so your dispute is invalid

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  • 4 months later...

Had disputed Egg credit card debt - disputed due to "approved" credit limit and no rate stated for cash advances. Heard nothing for ages then Aktiv capital started writing to me - have now had letter saying "in our opinion" the agreement is enforceable.

Haven't posted in a while due to things going very quiet.

 

Any help out there please?

 

thanks

 

Cleo

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Hi,

 

Yes PT had a court case with the approved limit - it failed - but not just on this one point - so I wouldn't hang your hopes on the Approved Limit area.

 

PPI is a genuine area you can challenge, Egg were fined a huge amount regarding their mis-selling of the very same - if you didn't need it, want it, or were able to benefit from it - then its been mis-sold - you will get a refund of premiums Plus interest.

 

Were you one of the infamous accounts who recd a " you are to be terminated" letter in Jan 2008 (with termination occuring March2008) by Egg - as you didn't fit their new business model? If so, there is another area you can look at ..

 

Abs x

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  • 5 years later...

well a while since I've posted on this thread.

 

 

This has been to so many DCA's you wouldn't believe it.

 

 

The last time I requested copy agreement and paid the £1 fee they credited it to the account.

 

 

I dispuited this as it was not a payment.

 

 

PRA Group have now acknowledged in writing that this is STATUTE BARRED after agreeing the £1 was taken as payment in error.

 

 

Account now closed (£6k+)

 

 

As always CAG is my first port of call and thanks again.

 

 

Just shows how important it is if they count the £1 as a payment it re-sets the SB clock .

 

 

My PPI claim for this is now with the FOS.

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Just shows how important it is if they count the £1 as a payment it re-sets the SB clock

 

Hello again Cleo, good to hear this is dead and buried..

 

Just to clear up that little grey area, for others more so, but any notion of a DCA/creditor claiming that a £1 payment made for a CCA request is a payment made toward the debt will be incredibly hard pushed to convince a DJ of the same, and once a debt is SB nothing can unbar it.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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