Hi there I am at my wits end here .

Can anyone point me in the right direction and what to do .

I started a DMP with the CCCS 2 months ago I thought things were going ok but then the phone calls started , some were ok I explained to them I was working with the CCCS and everything was ok up until now !

I keep getting phone calls off I think a firm called Viking Credit Agency they ring me about 7 times a day but when I answer there is no-one on the other end of the line , its like its automated . This is happening 7 times a day right up to half 9 some nights can anyone give me advice please .

Hi, Send them this:

Your Street

Town

City

Postcode

DATE HERE

Company Name

Road

Town

City / County

Postcode

Dear Sirs

Harassment by telephone

Account Number: XXXXXXX

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

I now require all further correspondence from your company to be made in writing only.

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)

Yours faithfully,

Do NOT sign your name,just print it

fox

This short thread may be of interest:

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/173678-aic-telephone-harassment-ofcom.html

Here is the OfCOM website to make a complaint:

Contacting Ofcom | Ofcom

And here you can make a digital signature for free:

Online Personal Signature Maker - MyLiveSignature - Free Personal Signature Generator

Also, if you haven't done so already, keep a written record of all calls received including times and numbers (if any) etc etc

Thank you so much .