Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Classic Account Holder
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    flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative flyingdoc Highly informative



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    Default Flyingdoc v RBS

    Sorry for the long post but here is My Story

    After a bad divorceicon and period of mental aberration I found myself with my house reposessed (hallifax - another story) and several thousand pounds in debt.

    I was still working fortunately but my wages didnt quite cover my outgoings and so I was slipping further and further in.

    In 2004 ish I consolidated (yet again) with the RBSicon into a loan of 25000

    Still slipping further and further down - got made redundanticon which didnt help (and the ppi of the loan wouldnt pay out)

    got another job but still not earning quite enough...

    got behind on payments from the loan.

    A good friend of mine offered to help and we actually went into branch and he offered to make some payments on the account - they refused saying that they couldnt accept any payments other than to bring it fully up to date - without putting it into default.

    They defaulted and I reached a payment agreement with them which I maintained.
    At this time I calculated with the default mortgage, credit cards and this loan I was close on 75000 in debt.
    somewhere in this morass a bright light - I married a wonderful woman
    When bank charges first hit the headlines I reclaimed 3500 off them in charges which went straight into the loan account to catch up arrears.

    Today the outstanding balance on my loan is just over 18k. I sent the agreement off to a company to get it checked for legality and they said that it was not valid - so I wrote to the bank.

    My letter went something like this

    Dear RBS

    regarding this loan

    I have had the agreement scrutinsed by an expert in this field and he has advised that it is in breach of several key sections of the consumer crediticon act. Not least of section 127(3) and as such would be unenforceable by the courts.
    I have also been informed that in all liklihood the Payment Protection Insurance attached to the loan has been mis-soldicon and not only would I be entitled to claim back all payments made (plus interest) but as you did not declare the commission you earned on this policy - I would be entitled to have that paid to me too.
    A leading solicitor has offered me a Conditional Fee Aggreement deal in order to pursue this, in which he estimates that if we are successful he would expect to recover my damages, plus between 10 and 25 thousand pounds in costs.

    However. As the business In which I am involved still banks with you, I am willing, as a gesture of good will, not to pursue this course as long as we can reach an amicable agreement between ourselves.

    With this in mind I am making you an offer, in full and final settlement of the loan, of 1.

    Should you not be willing to accept this offer I will have no choice but to instruct my solicitors.


    Yours.....


    Initially I heard nothing - then my wife (joint account on the loan) started getting threatening letters which they didnt copy me in on (normally a duplicate letter goes to both)

    I sent a letter to them saying this was not acceptable and was clearly harassment of the person considered to be more likely to be bullied. (they obviously dont know my wife)

    Their head of customer services wrote to say that after a full and thorough investigation she had determined that there was no ppi on the loan and so she could not comment on that complaint.

    I wrote back saying that as I was holding a copy of the agreement in my hand - complete with 6590 premium listed - my confidence in her thorough investigation was not very high.

    We have had the - we are looking into this - please have a leaflet letter and are awaiting the next move from the bank......

    watch this space.

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    Opinions are offered in good faith based upon personal experience and research. Before making any irreversible decisions the opinion of a qualified, registered and insured legal professional should be sought.

    If my advice or information has assisted you in any way - please click my scales.

    thanks

    [COLOR=red]Nat West Charges 1056 [B]WON[/B][/COLOR]
    [COLOR=#ff0000]RBS Charges 3600 [B]WON[/B][/COLOR]
    [COLOR=#ff0000]RBS Unenforceable Loan 18500 [B]Pending[/B][/COLOR]
    [COLOR=#ff0000]RBS PPI on loan above [B]Pending[/B][/COLOR]
    [COLOR=red]MBNA Credit Card [B]CCA & SAR Sent[/B][/COLOR]
    [COLOR=#ff0000]Co-op Credit Card [B]CCA Sent[/B][/COLOR]
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  2. #2
    Royalties Account Holder rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative rory32 Authoritative



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    Default Re: Flyingdoc v RBS

    Ah the caring, thorough RBSicon. My favourite bank


  3. #3
    Basic Account Holder Rustvaar Novitiate



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    Cagger since : Dec 2008
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    Default Re: Flyingdoc v RBS

    Best of luck.


  4. #4
    Gold Account Holder Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady Authoritative Goldlady's Avatar



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    Cagger since : Jul 2006
    Posts : 3,864 (0.92 post per day)

    Default Re: Flyingdoc v RBS

    Hmm, sounds as if Mrs Flyingdoc has a similar temperament to Mrs Goldlady - after I stopped lying on the floor when anyone knocked at the door having discovered CAGicon and my rights.

    I wish them luck - as they will need it more than you and Mrs Flyingdoc

    BANK CHARGES
    Nat West Bus Acct 1750 reclaim - WON

    LTSB Bus Acct 1650 charges w/o against o/s balance - WON

    Halifax Pers Acct 1650 charges taken from benefits - WON

    Others

    GE Money sec loan - 1900 in charges - settlement agreed
    GE Money sec loan - ERC of 2.5K valid for 15 years - on standby
    FirstPlus - missold PPI of 20K for friends - WON
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