Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    flubdub
    Guest

    Default RBS want to clear loan arrears with the PPI theyve given back, but admitted no CCA for the loan!!!

    Recently did a CCA Requesticon for one of my RBSicon loans, and they admitted they couldnt find it, and said it wasnt enforceable.
    Iv also claimed PPIicon for this loan, and got a response back today saying theyd give me 900 back, but they were going to credit the loan account with it, then put the 100 thats left over, into my current account that I dont use, and it about 600 over the overdraft!!
    So I wont actually get a penny of it. Are they entitled to clear arrears for a non enforcable loan?

    Can anyne help please? Also, if I say they arnt allowed to use my refund for arrears, can they refuse to refund me if this makes them aware that RBS havnt got a cca for his loan?

    Help meeeeee. I have just drafted this letter out. Will it p**s them off? Can they change their mind about the refund once they realise theres no CCA, or does it not make a difference?


    Dear Donna Wrath,
    I write to you in response to your letter received today, dated 12th November.
    Recently, I sent a CCA Requesticon to RBS for loan account number, ******** - the account number that the PPI refund corresponds with. RBS wrote back to me and confirmed that they had mis-placed my CCA for this account and that the loan is therefore unenforceable. You are not permitted to ask for any payment, nor am I obliged to offer any payment to you. Furthermore, you are not entitled to charge any interest on the account, nor make any further charges to the account. This includes payments to clear my arrears. You are not entitled to use my PPI refund to clear the loan arrears as the loan is unenforceable and I will not hesitate in going to the Financial Ombudsmanicon with this complaint.
    Nor will I accept that the refund is to go into my current account as I do not use this account. I would like a cheque for the full 901.42, upon receiving a new declaration for me to sign with the above conditions, I will gladly sign it and send it back to you.

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  2. #2
    Gold Account Holder Sparkie1723 Authoritative Sparkie1723 Authoritative Sparkie1723 Authoritative Sparkie1723 Authoritative Sparkie1723 Authoritative Sparkie1723 Authoritative Sparkie1723 Authoritative Sparkie1723 Authoritative Sparkie1723 Authoritative



    Follow Real_CAG on Twitter
    Cagger since : Nov 2006
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    Default Re: RBS want to clear loan arrears with the PPI theyve given back, but admitted no CCA for the loan!!!

    Hi flubdub,
    RBSicon must give you the money back....they cannot take it to pay off the loan amount as this would be misappropriation of funds...if they had a CCA agreement they could do that it is called "off setting" but they cannot do it with that CCA agreement .

    sparkie


  3. #3
    flubdub
    Guest

    Default Re: RBS want to clear loan arrears with the PPI theyve given back, but admitted no CCA for the loan!!!

    Excellent Sparkie, thanks. So is that letter ok? Are they likely to send a letter back refusing what Iv asked?


  4. #4
    Basic Account Holder bizzib Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Nov 2008
    Posts : 73 (0.02 post per day)

    Default Re: RBS want to clear loan arrears with the PPI theyve given back, but admitted no CCA for the loan!!!

    Hi There,
    Did you have any joy with this issue as I am in the same boat now?...

    Bizzi



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