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    • Post #9 suggested some options to avoid or put off having a smart meter. Post #12 a simple solution to your complaint about the ay they handle fixed monthly DD. It's not really clear why you posted if you're going get irate when members "jump in" with suggestions. You can see what I'm referring to on "gasracker.uk" to allay your suspicion that I was lying in Post #16 which was made to correct ther misinformation shown in your Post #15
    • Back to octopus from the smart meter/tariff salesperson. Octopus have now said just ignore the letter - I dont have to have one despite there letter implying (at least) it was required, but that i will HAVE to have a smart meter if current meters stop working as 'their suppliers dont supply non smart meters any more'. They also say they do not/will not disable any smart functionality when they fit a smart meter I am of course going to challenge that. Thats their choice of meter fitter/supplier problem not mine
    • Point taken that we should inform new Caggers that the £20 option is there in wrong registration cases.  Well, supposedly there, who knows what the PPCs would do in practice.  Anyway, the option is allegedly there with both the BPA as you say, but also the IPC (I've just checked). However, there's a danger here of baby, bathwater. The two easiest types of cases to win are (a) residential - due to Supremacy of Contract and (b) wrong registration - due to "de minimis".  Indeed until recently we has been boasting that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing. We simply can do nothing about a terrible judge.  The judge seems - I say seems because we haven't had all the details - to have ignored "de minimis",. got fixated on a sign and awarded unreasonable behaviour costs.  A totally bizarre judgement.
    • You mean your witness statement 
    • That may be your personal claimed experience I said i didn't want smart meters - you jumped in to recommend smart meters I quite clearly indicated I was happy with being in credit to maintain constant payments - you suggest paying what I owe every month I quite clearly indicated I was happy with being in credit to maintain constant payments - you suggest a variable tariff - even if its one that only varies on a daily basis rather than half/hourly - with prices higher in winter when you need it and lowest in summer when you need it least   politeness ends with: - I'm NOT interested in any smart tariff I see, You are pushing your smart meter + variable tariffs in the wrong place - try pushing them somewhere 'nearer to home'  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

i have won **************


vickyhes
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have had a letter today saying they are not going to give me anymore money than what they offered which is half please help,what should i do.I think its court for me they are not backing down.

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I would tell them no. You paid a fiver for them to print out the statements they sent you. If they want a duplicate set they can damn well print out a set themselves...at their own expense...

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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A friend had this from Abbey. I told him to ignore it - the court could hardly claim both parties were not privy to the same info, as they provided it to him in the first place.

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Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

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A friend had this from Abbey. I told him to ignore it - the court could hardly claim both parties were not privy to the same info, as they provided it to him in the first place.

thanks for the advice but what should i do next

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Just ignore it or ring them nd say no, it's your property. Although I would be tempted to say 'Yes of course you can have them. I will send you copies at £2 per sheet. Thank You!'

what a good idea lol

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Actually, I quite like the idea of charging them £5 per sheet.

 

Do unto others as you would have done unto you.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

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He He, I wouldn't be able to help myself, I'd make really bad photocopies, pack them in that rubbish envelope they sent mine in and mix them all up too! :p

iwould not like to get on the wrong side of you (lol)

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Sorry, I know I shouldn't post here but I'm new and I am looking for the library to access a copy of the dpa letter. I've been in the faq's but I seem to be going round in circles. cansome one help me !!!

 

It is the 3rd forum down, http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=33

 

And please don't hi-jack other peoples threads.

Ex CAG helper ^_^

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  • 5 weeks later...
  • 2 weeks later...

i have received a letter today telling me that i am not entitled to the money back.They said i was offered half but i declined this and the offer will not be raised.they said "i suspect this is unlikely to be the answer you might have hoped to receive but nonetheless thank you for taking time and the trouble to contact us."This is from Stuart Higley.PLEASE HELP.what should i do next

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have had another letter today saying

"i note that you are to instigate legal action against the bank and i have alerted our lawyers and litigation department accordinly.

i shoul explain that the OFT paper of april 5th was in fact a statement regarding administration charges on a credit card rather than a direction and we have until the end of the month before we have to respond."

Please can someone tell me wot all that means.

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Guest Lueeze

Have you read the forum? Your questions sound to me like you have not, please do this and do not owrry about the letter its a distraction technique!

 

Carry on with your claim

 

Louise

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Guest Lueeze

have you sent the prelim and waited 14 days and the LBA and waited anotehr 14 days? If so its time to claim, but dont do this lightly, read the library section about court 1st as its important you get this right

 

Good Luck

 

Louise

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I have just sent my LBA letter and given recent contact with Natwest, I dont think I will even get a response... so soon we could be in the same position.!!

 

Good Luck, I hope it goes well:p

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