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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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change in shift patterns


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been working for same company for years 12 hour shifts we work 5 12 hour shifts 1 week the 2 the next eg sat sun mon off tue wed in thur fri off then the next week the other way round the company now wants to change our shifts to 8 hours this means that at the end of the month we will owe them 16 hours that they can then make us come in and cover shifts when we are off and it will get rid off overtime. can they do this.

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If a company wants to change your hours etc, then they are changing your contract of employment. Usually they will discuss this with you, because it's not good practice to change it without doing this first.

Does your company have a union, and if so what are their comments on this change ?

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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we are in the gmb and have been told basiclly they are not intrested and dont want to be involved they are now on about shutting part of the production down which will involve payoffs but we think its basically a threat to scare us into accepting there shift changes

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  • 2 weeks later...
we are in the gmb and have been told basiclly they are not intrested and dont want to be involved they are now on about shutting part of the production down which will involve payoffs but we think its basically a threat to scare us into accepting there shift changes

 

You state that you are a member of the GMB? In that case then I find the attitude of the individual who informed you that they weren't interested totally unacceptable. They have an obligation to get involved in issues relating to their paying members. Who was this individual, was it a local rep employed by your firm or was it a Regional Officer of that union? if it was a local rep, shop steward then you or somebody else need to convene a meeting of all the membership with a view of informing that rep that his attitude is unacceptable and he either changes his views or he resigns. Notify your Regional Office if this is the situation, they should send a Regional Officer to assist if the loacl rep is not fulfulling his duties.

 

If the bad attitude came from a Regional Officer in the first instance then I suggest you contact your Regional Office and explain the problems you are having at work. Make sure you tell them of the bad attitude you encountered and state that you wish to make an official complaint against the officer as you and your colleagues are the ones paying his wages.

 

Regarding your shift change. A lot depends on what is said in your contract of employment. Some firms actually state that they can give you x amount of notification to change your shifts. Without going into too much detail on here you really need to involve the Regional Officer of your Union, if they are reluctant to get involved then contact the Union HQ and make plenty of noise in the direction of the General Secretary. Other than that join Unite, formerly T&GWU and Amicus.

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I agree totally with Southern area .

A union rep, that doesnt want to help his/her workmates, is a bit useless as a rep really. I would cetainly follow the advice and inform the regional office.

Edited by bazak1

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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I agree totally with steven.

A union rep, that doesnt want to help his/her workmates, is a bit useless as a rep really. I would cetainly follow the advice and inform the regional office.

 

Over the years I have come across so many reps who start the job with good intent but as time goes by you listen to them in meetings and it dawns on you that they have their own agendas. Perhaps the individual in Steven's case is one of these in the workplace which in one respect isn't good but if if happens to be a Regional Officer then the GMB has got serious problems.

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Very true. ( apologies on my last post where i stated i agreed with Steven. I actually meant i agreed with Southern area, and the regional office should be contacted. i have now edited the post).

Some reps do have the best intentions, but i think sometimes they must feel like they are banging their heads on brick walls and ever so slightly give up.

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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we had a meeting on mon with the manager who basically told us it was up to him not us if he changes the contract it is in the contract that he can change with prior notice the union has now ****ed him off and he is taking it out on us he said he runs the plant not us and if we dont like it we can leave

and be out off a job the new shifts are coming in on dec 1st if we wish to take on more work with less people we can keep the shift pattern we are on if not he will change it to 8 hr shifts which means we will work an extra 23 days a year. he has also paid off the company doctor and the new doctor happens to be the plant managers wife. he has also sacked 8 workers with poor sickness and sacked another for gross misconduct all in the last few weeks. the union is basiclly powerless and hes hinted this is all because we wouldnt accept the shift pattern he wanted and we stood up to him

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we had a meeting on mon with the manager who basically told us it was up to him not us if he changes the contract it is in the contract that he can change with prior notice the union has now ****ed him off and he is taking it out on us he said he runs the plant not us and if we dont like it we can leave

and be out off a job the new shifts are coming in on dec 1st if we wish to take on more work with less people we can keep the shift pattern we are on if not he will change it to 8 hr shifts which means we will work an extra 23 days a year. he has also paid off the company doctor and the new doctor happens to be the plant managers wife. he has also sacked 8 workers with poor sickness and sacked another for gross misconduct all in the last few weeks. the union is basiclly powerless and hes hinted this is all because we wouldnt accept the shift pattern he wanted and we stood up to him

 

Unfortunately it is not up to him if he wants to change your contracts whenever he feels like it. Firstly he has to consult with the Union and give reasons, timescales etc. If he changes your contracts and the result of it is that you will have to work an extra 23 days per year, I presume this would be without extra pay for those days? If this is the case then that constitutes a "worsening of your terms & conditions" which an employer cannot legally force on you and the Union can opppose this in negotiations.

 

When you say the Union ****** him off, who actually was this? If it was a rep / shop steward who is also employed by your company then you really need to get your Regional Officer involved immediately.

 

You state that the shift change is coming into effect from 1st December. Has the manager been informed of a formal "failure to agree" regarding this decision? The way to do this is in writing as should be stated in your Disputes & Grievance Procedure. Once this has been done at what would normally be Stage 1 of the procedure, the company cannot move from the "status quo", the way your shifts are at present until this procedure has been fully exhausted which is normally at Stage 4 which involves senior managers and a National Officer of your Union. If no resolution at Stage 4 then you have the option to take the case to ACAS, who will make a decision which right or wrong you will have to abide by.

 

Regarding the dismissals he has undertaken over the last few weeks, again if he has not followed proper legal procedures he can be taken to an Industrial Tribunal by the individuals and / or the Union. There are strict guidelines that an employer has to comply with before dismissing any person.

 

If you feel that the Union is powerless, firstly let me remind you that you and the other members in your workplace are the union. I understand that you feel this is too big a mountain to climb on your own though and that is why you really do need to contact your Regional Officer without delay. As I stated previously, if this is the person who doesn't really seem to be representing you then take this higher within the GMB. Contact your Regional Secretary and the General Secretary and demand proper representation, you're paying their wages! Do this immediately though before your manager does anything else.

 

Final questions, is it this guys company or does he have someone to answer to? Does he actually recognise the Union in your workplace?

Edited by Southern Area NNC
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Hi! Sorry to read of your problems at work.

 

I can't add to, or disagree with, what's been said about the attitude of the GMB in all this and the advice you've been given already about what to do union-wise is good and sound advice.

 

As far as your contract is concerned the employer cannot change your Contract of Employment without your consent except in very special circumstances and the "take it or leave the company" attitude of your manager is wrong. It could be that, in saying what he has, it amounts to constructive dismissal and I would strongly advise that you make a note of the time/date of such remarks!

 

Have a look at the direct.gov.uk website uner Employment and you will get some good idea of how to proceed from that. Also, this website for what used to be the DTi will explain what an employer can and cannot do and how to proceed in cases such as this:

 

Contracts of employment: changes, breach of contract and deductions from wages - BERR

 

The above are both Government websites, so completely impartial.

 

Southern Area NNC, in a previous post, suggested you change to another union and this is sound advice. It would be better if all your colleagues did so at the same time as by doing so the GMB would receive a proverbial "kick up the corporate b******e".

Jimbo 44 - always happy to help, but always willing to learn from being corrected too!!! Whilst any advice given may be based upon personal experience, please always be sure you seek guidance from a professional in the particular field.

 

Never be afraid to try something new. Remember that a lone amateur built the Ark, but a large group of professionals built the Titanic.

 

A 'click' on the scales is always appreciated if I have helped. Many Thanks!

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they have now reduced production due to the current ecomonic climate and say they are no forced redundancys, it looks like we now have to accept the shifts like it or not the men from the part of the plant shut down is being redeployed as a buffer team so it also gets rid of overtime. thanks for all your advice.

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