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    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Message to Lloyds and HBOS employees


BankFodder
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Maybe as many as 40,000 of you may soon lose your jobs.

 

If you have any interesting stories relating to any kind of skullduggery or other iniquity whcih has taken place within your organisation, maybe now is the time to consider to whom your loyalties lie.

 

We can put you in contact with radio and TV or print journalists who will be happy to listen to your story in confidence.

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  • 8 months later...

bumping

Beck

"There are two ways to conquer and enslave a nation. one is by the Sword. The other is by Debt."

 

Barclaycard PPI Refund £4300:whoo:

Barclaycard = Mexican Stand Off

 

TSB = Mexican Stand Off

 

Santander = :mad2: MungyPup is coming to get yahh :mad2:

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  • 2 months later...

Indeed and they (Lloyds) cut the pension pot which will effect the average worker more while they carry on paying fat bonuses to the higher paid which will not be effected by any pension cut.

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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  • 2 weeks later...
  • 1 month later...

Hmmn... the £11bn loss is equivalent to about 2 years profits at 2007 levels in HBOS and the organisation was over 300 years old.....

All comments are my personal views - if in doubt then seek professional advice. If you think i've helped then please tip my scales.

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  • 1 month later...

In case it hasn't filtered through - HBOS have finally dumped a shed load of their admin staff right in it by announcing 850 job losses in one town where they are one of the key employers locally.

 

Needless to say, some of the admin jobs will be going overseas.

 

Whilst I have nothing decent to say about the bankers, it is as usual the people on the lower end of the pecking order who are being given the boot, rather than the tossers at the top who stuffed an entire nation.

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  • 6 months later...

Ex HBOS Financial Adviser here.....aaagh I here you all say but that's were life took me. The last 2-3 years were a nightmare working under a collection of various levels of staff members all under severe pressure due to the increasing bonus culture. If you failed to do your bit towards branch targets then 'Performance Management' quickly arrives.

 

I have many experiences of behaviours and indeed falsifications by lots of different individuals basically trying to de-fraud banks at the expense of customers to achieve bonuses...pure greed!

 

I was frustrated by the lack of supervision/risk control and for the honest group of advisers that I associated with, the pressure was brought about by being ranked against dishonest employees. Line managers/Regional managers and I suspect higher levels turning a blind eye to the shennanigans happening at branch level and beyond. I heard of several more significant shennanigans at corporate level too but basically not dealt with due to inadequate risk control/ineffective management.

 

I left the bank and all in all enjoyed working for Bank of Scotland. The merger with the Haliban was the downfall in my opinion because as time went on they integrated the sales culture throughout the Bank. Ultimately, they 'overtraded' and became bankrupt until the Government bailed them out.

 

Glad to be out.

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  • 4 months later...

Hi Tonymacaroni

I realize it's been a while since your post but I was surfing around the site and I wondered whether you had any knowledge of the pressure put on sales people at Halifax to sell loans. I'm keen to know what triggered Sales to call someone to offer a loan. What tactics they would use to sell a loan and whether you think appropriate checks were made on the ability to repay? What kind of incentives or rewards did sales or branch staff get for selling inappropriate products? I'm sure this still goes on despite the recent financial crisis. They continue to induldge in irresponsible and unfair behaviour. It may now be more with regard to investments than loans. Ridiculous "fee" deduction for selling an inappropriate product from a different area of the group etc. I have so many horror stories from friends and relatives particularly from Halifax but Barclays and others. I don't believe the banks have been punished adequately. I don't trust banks at all. I tell as many people as I can to be very very wary when dealing with them. They are not your friends, they are not there to help or advise but merely to make money from you. Do not rely on their "advice" - it is for their advantage only. Many people are suffering severe financial detriment because of poor sales practices.

Look forward to hearing your thoughts. SJ

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