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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Message to Lloyds and HBOS employees


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Maybe as many as 40,000 of you may soon lose your jobs.

 

If you have any interesting stories relating to any kind of skullduggery or other iniquity whcih has taken place within your organisation, maybe now is the time to consider to whom your loyalties lie.

 

We can put you in contact with radio and TV or print journalists who will be happy to listen to your story in confidence.

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  • 8 months later...

bumping

Beck

"There are two ways to conquer and enslave a nation. one is by the Sword. The other is by Debt."

 

Barclaycard PPI Refund £4300:whoo:

Barclaycard = Mexican Stand Off

 

TSB = Mexican Stand Off

 

Santander = :mad2: MungyPup is coming to get yahh :mad2:

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  • 2 months later...

Indeed and they (Lloyds) cut the pension pot which will effect the average worker more while they carry on paying fat bonuses to the higher paid which will not be effected by any pension cut.

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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  • 2 weeks later...
  • 1 month later...

Hmmn... the £11bn loss is equivalent to about 2 years profits at 2007 levels in HBOS and the organisation was over 300 years old.....

All comments are my personal views - if in doubt then seek professional advice. If you think i've helped then please tip my scales.

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  • 1 month later...

In case it hasn't filtered through - HBOS have finally dumped a shed load of their admin staff right in it by announcing 850 job losses in one town where they are one of the key employers locally.

 

Needless to say, some of the admin jobs will be going overseas.

 

Whilst I have nothing decent to say about the bankers, it is as usual the people on the lower end of the pecking order who are being given the boot, rather than the tossers at the top who stuffed an entire nation.

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  • 6 months later...

Ex HBOS Financial Adviser here.....aaagh I here you all say but that's were life took me. The last 2-3 years were a nightmare working under a collection of various levels of staff members all under severe pressure due to the increasing bonus culture. If you failed to do your bit towards branch targets then 'Performance Management' quickly arrives.

 

I have many experiences of behaviours and indeed falsifications by lots of different individuals basically trying to de-fraud banks at the expense of customers to achieve bonuses...pure greed!

 

I was frustrated by the lack of supervision/risk control and for the honest group of advisers that I associated with, the pressure was brought about by being ranked against dishonest employees. Line managers/Regional managers and I suspect higher levels turning a blind eye to the shennanigans happening at branch level and beyond. I heard of several more significant shennanigans at corporate level too but basically not dealt with due to inadequate risk control/ineffective management.

 

I left the bank and all in all enjoyed working for Bank of Scotland. The merger with the Haliban was the downfall in my opinion because as time went on they integrated the sales culture throughout the Bank. Ultimately, they 'overtraded' and became bankrupt until the Government bailed them out.

 

Glad to be out.

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  • 4 months later...

Hi Tonymacaroni

I realize it's been a while since your post but I was surfing around the site and I wondered whether you had any knowledge of the pressure put on sales people at Halifax to sell loans. I'm keen to know what triggered Sales to call someone to offer a loan. What tactics they would use to sell a loan and whether you think appropriate checks were made on the ability to repay? What kind of incentives or rewards did sales or branch staff get for selling inappropriate products? I'm sure this still goes on despite the recent financial crisis. They continue to induldge in irresponsible and unfair behaviour. It may now be more with regard to investments than loans. Ridiculous "fee" deduction for selling an inappropriate product from a different area of the group etc. I have so many horror stories from friends and relatives particularly from Halifax but Barclays and others. I don't believe the banks have been punished adequately. I don't trust banks at all. I tell as many people as I can to be very very wary when dealing with them. They are not your friends, they are not there to help or advise but merely to make money from you. Do not rely on their "advice" - it is for their advantage only. Many people are suffering severe financial detriment because of poor sales practices.

Look forward to hearing your thoughts. SJ

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