Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Final Stages - Would like some help please


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6491 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all

 

Would appreciate a little advice here please, I have been trying to claim back my penalty charges with RBS since March of this year, I have been passed from pillar to post, and have had no success, I issued my final letter requesting a refund to Joyce Tudor about a month ago, and was met with a reply stating that I should contact Stuart Highley about a refund of my charges.

 

So far I have done everything as advised on this site, even giving the bank the benefit of the doubt and allowing them longer to reply to my letters. Now I'm getting fed up, my final letter issued a month ago stated that I would like a refund within 40 days etc etc, giving the amount etc etc, and said that if the bank failed then I would issue court proceedings.

 

I suppose what I am getting at is, do I now send copies of everything I have to Stuart Highley in the vain hope that he may do something about it, or do I now issues Court Proceedings ? Has anyone had any successfull dealings with this chap, am I likely to receive anything if I contact him or will it be another waste of time? in which case I'll be better off to go through the courts, we are talking a lot of money here, it was about £4500 when i added it all up, so with interest etc it will be over £6000 to settle at court.

 

Would appreciate any advice here from those who are going through it at the moment

Link to post
Share on other sites

Now I'm getting fed up, my final letter issued a month ago stated that I would like a refund within 40 days etc etc, giving the amount etc etc, and said that if the bank failed then I would issue court proceedings.

 

So do it! :D

 

Must be fustrating though....

 

I think that if you have given them so much time then I wouldn't take any more fobbing off.

 

All the best,

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

Link to post
Share on other sites

you're not going to get anywhere by forwarding all correspondance to Stuart Higley, hes probably going to say exactly the same as the other woman, so my advice is to claim. They've fobbed you off long enough.

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...