Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    martyboy1st Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Jul 2006
    Posts : 5 (0.00 post per day)

    Question bos contacts

    i have a BOS account in clydebank any know were the best place is to send my first letter thanks

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  2. #2
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    JMio Novitiate JMio's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Mar 2006
    Posts : 588 (0.13 post per day)

    Default Re: bos contacts

    Either your local branch or their head office in Edinburgh will be fine.

    Personally, I sent all my correspondance to the branch manager - their internal systems will ensure it gets to who/where-ever it's meant to go.

    Good luck

    ** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

    I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

    The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim
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