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    • So why are they not respecting the quite clear current voter desires and just s*d off?
    • The digital bank has introduced three new plans - Extra, Perks and Max - replacing its existing Plus and Premium plans for new customers.View the full article
    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lee v RBS Credit Card


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Hi and welcome keep us up to date please

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:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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  • 2 weeks later...

Letter received from RBS on 10th July 2006 saying they will deal with my request within the time scale. I have been working nights and am finding it hard to keep this thread up to date. I need to really study the site thouroghly again because I'm still awaitng confirmation of reciept from other organisations as well, which, surprise, surprise! have not arrived!

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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  • 2 weeks later...

The statements are in and I'm going through them. They've sent me 7 years worth. Should I claim for the extra year or are they trying to trick me into invalidating the claim by claiming beyond six years?

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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  • 2 weeks later...

Got the reply yesterday. Basically, a thanks but, no, you're not getting your dough back letter. There was one point though.....they have said in the letter that the OFT's ruling of 5th April 2006 only applies to credit cards and not other products. Is this true? How does this affect the way I claim back my money? Also, what's the next step? Do I go to the court immediately or do I give them a go with another letter ? They have said that I should send all details of any proceedings to their registered address. What do I do?

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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The whole OFT thing is a red herring, safe to ignore it for our purposes.

 

Have you sent your Letter Before Action or your Preliminary Letter?

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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Preliminary Letter......Why is the OFT thing a red herring? I thought that's what sparked the whole 'reclaim your bank charges' thing.Is the credit card charges only thing invalid? Should I send the 'letter before action' then...?

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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The OFT stated the following.

 

Where credit card default charges are set at more than £12, the OFT will presume that they are unfair, and is likely to challenge the charge unless there are limited, exceptional business factors in play. A default charge is not fair simply because it is below £12.

 

Here is the OFT page

 

Current credit card default charges unfair

 

Send your LBA now

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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Personally I would not waste the time, they know the OFT are a paper tiger.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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  • 2 weeks later...

LBA sent. Reply received today was "sorry, we do not care for your accusations. Direct all litigation to our head office." Has anybody had any result with Natwest yet ? Do I just do the court claim form now?

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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yeh the next step is to take them into court. This is just more fob off tactics. Don't let these phase you.

  • Confused 1

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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:) Well, Well, Well. Didn't believe it was possible, but I've had a result. Received a letter on 8/9/00 saying....

 

"As previously advised, these charges are applied to your account in line with the General terms and Conditions to which you agreed when your initial application form. Having reviewed your case, I have refunded the charges amounting to £115.05 and this credit will show on your next statement."

 

There you have it. I am reimbursed. Thanks to all at CAG for their help and advice. Now I've just got to wait and see what happens with my NatWest claim.........:):p

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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CONGRATULATIONS!

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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