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    • Hi Baldilocks. Welcome to CAG. I've done some minor formatting edits to your post to make it easier to read for people on mobile. Try to keep to 1 or 2 sentences max before creating a line break in your post. It's the Consumer Rights Act 2015, not the Sale of Goods Act 2015. The Consumer Rights Act 2015 superseded The Sale Of Goods Act 1979 and the latter does not apply as I imagine this purchase was made after 1st October 2015. Can you confirm the make, model and age of of vehicle? Some vehicles have their service history stored within the on board computers now or have it available to view online at any point. How did you pay for the vehicle? Finance (what type), Debit/Credit Card etc? I would argue, that should the above points not be correct, you would be right to claim that the goods are not as described under the Consumer Rights Act 2015.  
    • Thanks everyone for all your help, but unfortunately my case was dismissed. This is the 2nd time I've had this happen now so I doubt ill be taking on any parking firms in future sadly. The judge said I lost it on the grounds that the sign said I had 28 days to declare who the owner of the vehicle was, and said I should have complied with this.  My costs are Judgment for the claimant £133.33 Issue fee Hearing fee Solicitors costs - total £265 grand total £398.33 Do those costs look about right?
    • In that case I don't think you'd have any grounds for a claim against the receiver, short of anything actually criminal. The receiver was appointed by the lender so any claim you make should be aginst them. How much equity do you reckon there was when they took possession? Realistic value less outstanding balance (including arrears).  This messing around makes me wonder even more if the property was wildly over valued. Normally a lender would sell and not really care if they got the best price so long as they covered the balance plus their costs. 
    • Hey @lookinforinfo I'm not sure, I don't believe he told them he's the driver. He must have selected an option saying that he's appealing on behalf of the driver or something of the sort. In more news, however, these wannabe thugs are back at it again. Honestly, what a joke. In the letter they sent before this it said they had made "2 attempts" and in this letter they said "4 attempts", I wonder what happened to the "3rd attempt" lol.  WhatsApp Image 2024-04-18 at 14.06.07_44abc9c8.pdf
    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Council Tax Arrears - Occupancy Dispute


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I hope someone can help as I am struggling to sort out my problem. The situation is as follows

 

Myself and my partner rented a property in Glasgow for 2 years between 2004 and 2006 from a private landlord. We moved out of the property in our own property on the 4th August 2006.

 

All was fine until 18th August 2008 when we received letter from Debt Collect Agency BCW advising a summary warrant has been obtained for council tax arrears for £121.78.

 

Upon contacting Glasgow City Council they advised that the council tax had been paid up until the end of July 2006 and the amount due was for the period of August - September 2006.

 

My biggest problem is that I am unable to prove that myself and my partner did not reside in the property for the disputed period. We can prove that we were living in our current property but do not have a copy of a lease agreement and I am unsure whether we had a written lease agreement, all payments were cash in hand but a friend had previously rented the property and had no issues.

 

I advised the council that the letter from BCW was the first we knew about the arrears and if we had been aware of the problem then we would have fully co-operated to resolve the issue at the time. They have advised that they had sent a reminder letter to the property in September 2006 (after we had left) and then contacted the leasing company, property matters, which was news to us as we dealt solely with the landlord and landlady. The landlord and landlady had forwarding details for our new property as they were quick enough to get in contact when the final gas and electricity bills were sent to them (They were in the landlord's name) which we paid direct to the landlord via the bank details they had provided us. Glasgow City Council also confirmed they had been unable to contact the landlord of the property even though they had their details.

 

I have contacted BCW and they have halted proceedings until mid-septemeber to give us time to resolve the dispute with Glasgow City council but I am unconviced Glasgow City Council will do much.

 

I have contacted the landlord using a mobile contact number we had but when I stated my name and that I was calling regarding the property they hung up and now refuse to take any of my calls.

 

I have provided the landlord name, contact number and current address for the landlord to the council and they have promised to try and locate them but I will not hold my breath.

 

I am currently trying to locate as much documentation I can to build a case for us not staying in the property (on the advise of Citizens advice) such as details of full and final payment for the telephone line but without the lease I am currently getting nowhere.

 

As the council only know we resided in the property becuase we were paying the council tax and they have no copy of any tenacy agreement to say we did stay in the property how can they solely pursue ourselves for the debt and not even bother with the landlord.

 

Any suggestions how we can proceed in this matter would be greatly appreciated as I really cant afford to pay for something I am not responsible for.

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We did register for council tax for our current property and will be able to provide records to that effect but I am unsure this will help as the council will say we were liable for both properties as we could have been staying in both properties at the same time.

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i work for a local council and as far am aware you can not be charged for 2 properties at the same time. You should be able to get the bill amended, but don't go through balliffs go to the council office for the bill to be amended and for the council to recontact balliffs. You might find the balliff charges will still stand, you could could put in a appeal at the council office, depending if you notified the council at the time you moved out? the council should change the records and make your old landlord liable and the bill go to him

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I have contacted Glasgow City Council who have been very helpful again and have advise dthey are going to investigate further and confirmed that we have been paying council tax in our current property from 4th August 2006 and if we can provide a final phone bill and proof of removal of household items (i.e. rental van receipt) then we would qualify for a unoccupied property exemption.

 

Hopefully this will resolveour issue. Ill keep you posted...

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  • 4 weeks later...

Thanks daviesjlee I have now recevied a letter from GCC advising that there had been a mistake and that no further action will be taken on the account so £120 saved.

 

I am very surprised though as we did not provide GCC with any documentation from BT or proof that we had moved our possesions from the property as they had requested for the exemption. The only thing I can think is the landlord provided a copy of the lease to GCC but I would be amazed if that had happened.

 

The second letter we received on the same day as the GCC letter was from BCW advsing my partners wages would be arrested if we did not pay up but one phone to BCW confirmed they also have the issue as resolved. now just need to fight with them to get a letter confirming this as apparently "BCW do not do letters" as I was helpfully advised by one of their sterling advisors.

 

Suppose that will be a post for another day :D

 

Thanks once again one and all.

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  • 1 month later...

Hi

I have joined this in the hope that someone out there can help me.

 

This is a long story so please dont go

I recieved a commital to prison letter in may of this year for a poll tax bill, yes poll tax 1989/1990 and community charge bill for the year 1990/1991 amounting to £184.00.

I got in touch with Liverpool City Council and asked what this was about as I was then in full time employment, working FOR LIverpool City Council and paying my poll tax through attachment of earnings. They then said that it was my resposibility to make sure I was paying enough and as I was not (according to them) it is my fault. As I have not kept bills or reciepts for18 years I have NO way of proving I paid enough so asked them to send out a statement. I recieved the statement and on it was another bill for 1994 for council Tax to the amount of £115.00.

 

I pointed out about the statute of limitations law that says you can not claim a dept over 6 years unless it has a liability order on them and apparently they have (ALL NEWS TO ME.)

 

I then got a visit off the baliffs and because I have told the council that I am fighting this through the C.A.B. My costs are going up and the baliffs are being not very nice, and to top it off I have just heard from the C.A.B. that Liverpool City Council are now saying I owe nearly £900.00 from the year 1989 until the year 1996.

 

I relise that I have a huge battle ahead of me this has been going on since may, as I will be taking on the goverment. The reason being that when the statute of Limitations law was put in to force it was obviously voted on by our mps and Lo and behold who is exempt from that law.

 

1) Council Tax

2) Benafits

3) Income Tax and Tax Credits

 

all goverment related. I know I am getting a bit on my high horse and losing the plot as I need to sort out my council tax first BUT I thought it was us who run the country not the goverment that ran us. I don't remember it being a dictatorship.

 

So before I go in to that battle (with I hope an army) I need to know if anyone knows of anything I can do over this council tax dept that I knew nothing about.

 

Please Please help if you can I would really be very grateful.

 

Boda:?

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