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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Prangers vs IF


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firstly i would like to say thanks for the info i have obtained whilst browsing this site.

 

ok where do i start.

 

i held a current account, loan and credit card with IF

 

basically i asked for copies of all statements from IF. they sent me within a week a list of all charges for all accounts. but said there were only ever charges applied to my current account.and due to the test case all claims are on hold. so i checked through the 20 or so statements i could find and discovered i was never charged on my current account and only charged on my credit card. so made a list , added them up. worked out the interest for each charge and sent it back stating the charges are against my credit card which is currently not in any kind of test case and has already been agreed that these charges are unfair so asked them to cough up. im waiting for their response.

 

 

on another note with IF. sorry if this sounds confusing.

 

i opened all 3 accounts in 2001. by june 2002 i had defaulted on the loan and got a CCJ with an attatchment to earnings. by mid 2004 the debt was paid and i received a statement from the court to say the debt was settled in full.

 

then in may 2004 IF off their own backs and with no say so from me transfered my £2000 overdraft back onto my loan account that should have read as paid and closed. (silly me for not looking closely at my statements at the time).

 

i then around mid 2005 i received letters from 3 debt collection agencies asking individually for money relating to each of my accounts. completely forgetting that i had the attatchment to earnings and already paid my loan. i set up a payment plan with these companies and paid for about 16 months until in august 2007 i paid a settlement figure on all the accounts and was told they were closed and satisfied. my credit report reflects this.

 

the total debt from the begining totalled £8000 and i have paid in excess of £14000 from the paperwork i have. i was young and stupid at the time and just paid up to make my life easier. and never questioned anything.

 

does anyone know of an agency or solicitors who would be able to demand all statements from IF, the courts and the debt collectors so that everything can be cross referenced to see what has gone on.

 

i have sent a letter to all the collection agencies requesting this info myself withing the last few days. but i know things are going to get complicated so thought i would ask for help before so i have loaded guns to fire at them.

 

sorry for dragging it on. any help is appreciated.

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