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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Celticsilver V RBOS


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Hi Guys, Firstly can I say a big hello to all Glaswegians, fellow Scotsmen and our English Friends and secondly thanks to all who have so far contibuted to this forum, fascinating reading if ever there was, so much so I have been spurned into action myself against the RBoS. I put in the letter requesting all charges against my account since 2000 on the 7th June 2006, the cheque was cashed on the 15th June 2006. Now can someone clarify the 40 day response is it 40 working days or 40 calender days, I need this clarified asap please, as the date if 40 calender days is 17th July 2006.I will keep you all posted on my joust with the RBos

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

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Thanks for the speedy reply. Bring on the 17th

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

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  • 3 weeks later...

The 17th July came and went still no response from RBoS have now completed the LBA giving further 7 days for release of the info or will take them to court this will be issued on Monday 24th July

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

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Share on other sites

Still no statements form RBoS LBA giving 7 days for info went in today

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

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Hi Folks got my statements today can someone help me I need some guidance on what I can reclaim back got all my default charges ok but unsure about monthly charges on the account with no description. HELP thanks

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

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Hi

 

do you have a "special account" like royalties

if so in the monthly account charges you will find £9 at first or £10 a bit later these are normal and you cant claim them. HOWEVER they also mix in overlimit fees with these and these are £15 + £20

 

So if you see a charge of £24 its £9 + £15 dont claim the £9

A bit later on you might find £30 this will be £10 + £20 dont claim the £10

 

hope this helps

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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  • 2 weeks later...

Hi phoned RBS ref historical statement charge of £5 on my account told it would be credited back to me also i was informed that they only hold 6 years worth of statements, is this correct??

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

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I think that they hold them for longer than that, but they may be playing the "statute of limitations" card. where they think that they only have to supply the last 6 years worth.

 

In one of these threads is a discussion on claiming back longer than 6 years. have a look to see if you can find it.

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Share on other sites

Hi

 

do you have a "special account" like royalties

if so in the monthly account charges you will find £9 at first or £10 a bit later these are normal and you cant claim them. HOWEVER they also mix in overlimit fees with these and these are £15 + £20

 

So if you see a charge of £24 its £9 + £15 dont claim the £9

A bit later on you might find £30 this will be £10 + £20 dont claim the £10

 

hope this helps

 

Dave

 

So just to clarify, on my account some charges are £38 (unpaid d/d) others are £34. What do I claim?

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heyheymymy

 

you can clain the £38 unpaid d/d

you can claim referal fees £30

 

as for the £34 i think that this is made up with £9 service charge and £25 overlimit fee

 

so I would be claiming the £25 portion of it

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Share on other sites

  • 3 weeks later...

Have now completed Forms 1a and 1b will be handing them in to Court on Tuesday. Anyone else at this stage?

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

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Hi just a quick question I am claiming in Scotland for the amount of £742 (1st claim) when I add the interest and £10 SAR fee and £39 Court costs it come to £1047.68 is it still ok to go via the small claims procedure.

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

Link to post
Share on other sites

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

Letter from Mr Tommy McLean offering £1846 recieved returned thanking him but informing him I want it all and will continue with court action until settled in full.

Data Protection sent 07/06/06

No reply 17/07/06

LBA for Non Compliance S.A.R - (Subject Access Request) in 24/07/06

Statements received (incomplete) 28/07/06

LBA for Non Compliance in 31/07/06

Prelim letter for £2945 in 31/07/06

Received standard fob off letter 08/08/06

LBA for £3071 will be delivered on 14/08/06

Small Claims action for £742 lodged with Glasgow Sheriff Court 29/08/06

Letter offering £1846 for Full and Final Settlement Received 02/09/06

 

HENRY FORD 1863 - 1947

“ It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

Link to post
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