Hello,

I sent off the Data protection, information request letter on 4th July, Im looking forward to moving forward shortly.

Hi, Kingliam.

One question. Have you got a parachute account?

As you have just seen on The Holte41's thread, they have closed his account without warning after sending his DPA info to him.

If you check out Lady Penelope's thread, you'll see they did a similar thing to her.

Seems the gloves are really off now!

Good luck with the claim, dude.

Yes, I saw that too!

I shall sort a brand new parachute account out this evening.

Its a shame as A&L are pretty good and if I can help it I wouldnt want to close.

Be in no doubt that they will close the account and they will not pay up without a moneyclaim. They have really got the gloves off, so you will need to be firm in your resolve if you want your money back.

There interest rates may be good, but their methods are dreadful. I don't want to put you off, just let you know what you are up against, as are we all on this forum, so you will get great support.

Good luck

Yes, I'm ready to be firm

Then bring it on A&L, bring it on!!!

Good luck King Liam, up and at em

Right then, Got my parachute account set up with Smile, will be getting some Wine too! Can't be bad.

I sent two data requests off on the 4th, HSBC have come back to me, however I am a little worried that A&L have not, I have contacted them via telephone and they have said there's a backlog and that my request has not been recorded on the system.

I know they have the 40 days and think they will use the full 40 but has anyone else experieced the same?

Any ideas?

 

I know they have the 40 days and think they will use the full 40 but has anyone else experieced the same?

 

Any ideas?

Hi again, King.

I don't have personal experience of this, but from reading around the forum, they tend to take it to the wire mate.

If I were you I'd take a breather until the info arrives on your doorstep - probably 40 days after you sent for it! 8)

Hi there,

I sent my DPA request off to A&L 34 days ago, they have 6 days to get my info to me, I must say I'm not holding my breath. I haven't heard anything from them at all since I sent the letter and I haven't contacted them by phone.

My plan is to give them their 40 days then take the step of calling them to let them know I will be reporting them.

Good luck, hope they arrive soon as I hope mine do!

Em.

DPA sent on the 4th July, Nothing yet, I have rang numerous times to be told that they have no record of my request, there was no way of them checking and that I have to give them 40 days! Cant wait til they are up - only 9 days to go!

Hello, I eventually got my statements 3 days before the 40th day! They were a little difficulty to work out as they were not in the normal statement format, However, I went through them and issued my prelim letter on the 9th. Here goes

Not a lot

Be in no doubt that they will close the account and they will not pay up without a moneyclaim. They have really got the gloves off, so you will need to be firm in your resolve if you want your money back.

 

There interest rates may be good, but their methods are dreadful. I don't want to put you off, just let you know what you are up against, as are we all on this forum, so you will get great support.

 

Good luck

yes the gloves are off, and reading through several threads, it seems people are letting them get away with it.

im really wanting everyone to test A&L's resolve in continuing to close people accounts after the payback though, even if you never intend to use it again, its wrong that they do this and it needs stopping along with all the other stuff they do.

the question is , what is the new readers to do about it, if noone tells them how they can cover themselves to stop A&L and indeed all the banks etc doing it, were do we place the text and what should it say?.

i pointed to the banking code and how that tells them they should not close accounts but its no good if they ignore their own B-code, so shouldnt every single claim try and stop them closing accounts, thats for the users to decide if and when they choose, not the A&L as a punishment .

I certainly will test their resolve, I have recently been promoted, now have a larger amount going into my account each month, they have just upgraded my account to a premier one, If after this they try to close my account, I will fight as in my opinion it is clear that it would have been closed as a direct response to my complaint. which I belive is against the Banking Code.

Oh, got a final response letter from them yesterday - Money Claim will be started today!

Money Claim actually started on the 13/10/2006 - does anyone know when it is deemed served?

MCOL help says it is deemed as served 5 days after the start date

Won!

I received a letter from the Court dated the 31/10/2006. "Notice of Defence that Amount Claimed Has Been Paid" attached is a copy of a letter from Alliance & Leicester to myself dated the 30/10/06.

The letter states that

"we have decided in this instance to settle the claim."

"This decision should not be regarded as an admission of liability on the part of the Company as we consider the charges to be fair and reasonable."

"As it is clear that you do not accept the terms and conditions for the operation of your account we will shortly be contacting you to discuss its future operation."

I have not received the original copy of this letter and doubt whether Alliance & Leicester ever did send it.

I called them today and spoke with a lady who was very pleasant. She asked whether I wanted to cancel the first cheque they sent and request another? If this happened there would be a delay as the cheques come from Bootle and she is in Leicester.

I decided to wait for the postie tommorrow before cancelling the cheque.

Has anyone else fell victim to this last ditch delay tactic, or am I just being sceptical?

Anyone?

Not heard of this before. I should phone up A&L and tell them you haven't had a cheque and if you don't receive it by the end of the week you will be telling the court that they have been misinformed.

Did so at 2pm today, and asked that they put it in my account today or tommorrow Ill be contacting the court.

Nothing in there as yet! another call to A&L at 9am.

Any news of the payment Kingliam? I requested SAR 40days ago and nothing yet will be calling shortly and yes I will open my own thread

I hope they pay up soon liam

Still no payment as yet.

spoke on Monday, it will be in your account today and show tomorrow

nothing on Tuesday it will be in your account today and show tomorrow

nothing on Wednesday it will be in your account earliest tommorrow

Currently waiting a callback, according to them they have until the 15th to pay up. Lets wait and see what they say when they call back this afternoon.

In honesty the guys at the Legal Team at Carlton Park, have been really pleasant to deal with, lets hope they get better and credit my winnings into my account.