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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Andy T v Bank Of Scotland


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Sent off data protection request today :D let the fun begin and the debit disapear :D

NatWest Account Opend

 

My Accounts

--------------

 

BoS

Sent Data Protection Act request - 5/7/06

Abbey

Sent Data Protection Act request - 5/7/06

Sent preliminary aproach for repayment £532 - 22/7/06

LLoyds Tsb

Sent Data Protection Act request - 5/7/06

 

Capital One

Sent Data Protection Act request - 5/7/06

 

Any advice and opinions of mine, are offered informally, without prejudice and without liability and some times not always correct use your own judgment and seek advice of a qualified insured professional if in any doubt

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Good man - keep us updated on this thread, and let us know if you need any help.

 

Good luck

 

JM

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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  • 2 weeks later...

Receaved this respons to my dpa request today (21-7-07)

 

Dear Sir/Madam

 

Completion of Request For List Of Transactions and Charges

 

Thank you for your letter requesting specific information on your account with us. i can confirm that copies of duplicate statements have been orderd and will be send under separate cover.

 

( what do they mean by sending it under separate cover :???: )

 

with regard to your request for information relating to manual internvention on your account HBOS plc is under no statutory obligation to record this information and therefore im unable to assist further with your request

 

should you have any general account queries. please contact 24 hour banking on 08457 20 30 40

 

Details of how we use data can be found on the internet under the Security and Privacy section at http://www.halifax.co.uk or Bank Of Scotland - Home - if you would like a copy of the registerd Data Protection Notification details. this can be found at http://www.informationcommissioner.gov.uk Alternatively, please let me know if you would like me to forward a copy of either to you

 

yours faithfully

 

nicola inett

Data prottection consultant

Business Risk - Retail

 

wonder how long it will take for them to send them :-|

NatWest Account Opend

 

My Accounts

--------------

 

BoS

Sent Data Protection Act request - 5/7/06

Abbey

Sent Data Protection Act request - 5/7/06

Sent preliminary aproach for repayment £532 - 22/7/06

LLoyds Tsb

Sent Data Protection Act request - 5/7/06

 

Capital One

Sent Data Protection Act request - 5/7/06

 

Any advice and opinions of mine, are offered informally, without prejudice and without liability and some times not always correct use your own judgment and seek advice of a qualified insured professional if in any doubt

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separate cover - separate letter.

 

Mine turned up sharpish for the old statements, but slower for the more recent ones. Luckily I already had the more recent ones.

 

Good luck!

BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest

1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest

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Receaved this respons to my Data Protection Act request today (21-7-07)

 

Dear Sir/Madam

 

Completion of Request For List Of Transactions and Charges

 

Thank you for your letter requesting specific information on your account with us. i can confirm that copies of duplicate statements have been orderd and will be send under separate cover.

 

( what do they mean by sending it under separate cover :???: )

 

with regard to your request for information relating to manual internvention on your account HBOS plc is under no statutory obligation to record this information and therefore im unable to assist further with your request

 

should you have any general account queries. please contact 24 hour banking on 08457 20 30 40

 

Details of how we use data can be found on the internet under the Security and Privacy section at www.halifax.co.uk or Bank Of Scotland - Home - if you would like a copy of the registerd Data Protection Notification details. this can be found at www.informationcommissioner.gov.uk Alternatively, please let me know if you would like me to forward a copy of either to you

 

yours faithfully

 

nicola inett

Data prottection consultant

Business Risk - Retail

 

wonder how long it will take for them to send them :-|

 

Got the same reply - have just sent off a spreadsheet with all my charges and a request for repayment. Good luck!

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