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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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Wickes - injury from mirror


welshcakes
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Hi All

 

Just a quick opener as I am unfamiliar with Consumer Law and reasonable expectation for compensation.

 

Purchased a swivel mirror from Wickes Store last month. Installed it and next day when angling mirror it sjattered unde finger of left hand and shard of mirror glass split top of finger.

 

Stemmed blood flow, removed sliver from finger and dressed injury (only a half inch cut).

 

I wrote to Wickes requesting 3 things:

 

The product line be tested to ensure fit for purpose and withdrawn if not;

Reasonable recompense for injury (photographs offered);

A ful refund.

 

I advised Trading Standards in my home town but they wrote back immediately stating nothing to do with them and I should contact Consumer Direct.

 

Wickes have now written back with profuse apologies and telling me to take the mirror back to store of purchase for a refund.

 

What do you all feel about this. Do you think Wickes are addressing this reasonably by simply offering a refund? I'm sure if the mirror had broken when one of the children were using it, we would have beenin A&E with a severed finger.

 

It just seems to me that Wickes, like so many companies with an obligation to supply safe products, thinks that a one page letter saying sorry is the end of it. My consumer head is really quite disgruntled about this apparent apathy.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Did you go to accident and emergency? did you have a tetnus shot? have you a doctors report? did the injury keep you off work?

You will get nowhere for a little cut in the finger without them.

 

An apology and a refund will be all that is required.

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Hi both

 

Differing opinions which is always good to hear. I believe that the design is flawed and as such poses risk of injury whilst in normal use. Wickes state that they are a supplier to the DIY consumer, not just the trade so IMHO their products should be designed to be installed and used by the ordinary man in the street.

 

I will retain photos of the faulty product and make a follow up enquiry in a month to see whether Wickes has investigated the item's satisfaction as 'fit for purpose'.

 

With regard to treatment Conniff, I am ex medical staff and was able to self treat and my tetanus is up to date so not required.

 

My main concern is that this product which is designed to be swivelled by direct pressure on the mirror panel, and is specifically for the domestic market, could potentially cause very serious injury to the consumer; hence I am anxious for accountability.

 

Thank you for your responses.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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  • 9 years later...

DIY Personal Injury

 

 

I was injured at home by the operativ of my landlord in September 2015

 

 

I got a solicitor involved but poorly handled my case and did not progress it

I want to start this claim myself

I am not sure if my preliminary letter before action should go to

My Landlord

or

My landlord, The Operatives contractors

For neglect

 

 

My Injury is on public record i.e my GP and Hospital

 

 

Can anyone help, please.

thanks

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