All banks are still obliged to give you this information under the Data Protection Act, so you can still write to ask for details of your charges if you do not have the information.

my bank told me no way

will i start a new, or just send them another letter

any help please

I'm slightly confused as to where you are.

The Data Protection Act 1998 applies to Northern Ireland, just as in the rest of UK.

It does not apply in the north of Ireland, although Ulster Bank also operates in the Republic. However, s.4 of the Data Protection Acts 1998 and 2003 in ROI provide much the same rights as our own law. You can report non-compliance to the Data Protection Commissioner.

Did Ulster Bank tell you this in writing, or verbally?

I'd be inclined to send a SAR to their head office in NI:

Ulster Bank

FREEPOST BEL 4084

Customer Relations

Belfast

BT1 5BR

Marked for the attention of the Data Controller.

hello

in writing but i put itin the bin lol:)

they said that i would not get nothing

and they hoped i would not have to take it to the fos perhaps they ment they would take my account off me

its only £800 i,m looking

i,m in Northern Ireland

will i start a new, or just send them another letter with the 10 pounds again any help please

Well, they'll have to include a copy of the letter with your SAR!

Look in the Bank Templates section here on CAG; the first post is:

1. Data Protection Act, Subject Access Request

Just copy and paste, add your details as required and send it to the address above with your tenner. Remember to send it recorded delivery, and keep a copy.

Just ask if you need any more help.

I'm treasurer of an organisation that banks with Ulster Bank; four months after taking copies of my passport, driving licence and phone bill, the local branch is still incapable of spelling my name correctly, and they keep sending statements to the previous treasurer. I can understand your frustration with them!