Jump to content


  • Tweets

  • Posts

    • Hi dx It's with Step Change. Yes that is the balance outstanding plus interest.
    • Hi All, I don't want to keep asking unnecessary and daft questions but as I read up on on stuff to prepare my defence and tthink about my witness statement, I am perusing the following: The BPA Code of practice states under 13. Consideration and Grace Periods: 13.1 The driver must have the chance to consider the Terms and Conditions before entering into the ‘parking contract’ with you. If, having had that opportunity, the driver decides not to park but chooses to leave the car park, you must provide them with a reasonable consideration period to leave, before the driver can be bound by your parking contract. The amount of time in these instances will vary dependant on site size and type but it must be a minimum of 5 minutes. 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place.   Let's say a motorist spends a minimum of 5 minutes to decide, then decides to park, that 5 minutes now doesn't apply? That doesn't make sense to me. So now that a motorist has parked after consideration, thus commencing the parking period, the decision time doesn't apply and parking time commenced when? .... on entry to the car park? This, as far as I can see is not stated in the [Withdrawn] Government document which says: The Code also makes clear that the consideration period ends at the point when the driver has parked and is therefore considered to have accepted the terms and conditions, which could be within the five-minute allowance. Doesn't say anything about it not applying if a parking event takes place.   [Withdrawn] Private Parking Code of Practice: explanatory document – how was it developed and what will it change? - GOV.UK WWW.GOV.UK So, according to the BPA, if a motorist inadvertently overstayed by 12 minutes for example, they have the 10 minute grace period but because they decided to park, they don't have the 5 minute consideration period because they decided to park and have overstayed by 2 minutes? Sorry if there's something I'm missing here.  
    • there are several threads here already whereby the judge in such cases only made an order to pay the required sum, the registering of a criminal record is at their discretion or not. dx  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Denied Manual Intervention Information


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6489 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I sent my DPA letter to HBOS. After acknowledging my request & confirming copies of duplicate statements are on their way, they said the following:

 

"With regard to your request for information relating to manual intervention on your account, HBOS plc is under no statutory obligation to record this information and therefore I am unable to assist further with your request".

 

Can anyone tell me if the above statement is correct? I thought any information relating to personal details should be recorded and made available.

Link to post
Share on other sites

Can i just say this is a standard letter they are sending out now. I never even asked them about manual intervention and they sent me out that letter.

Link to post
Share on other sites

As far as we ie. the customer is concerned the fact that there has been no manual intervention is a good thing. It means they can't say that "someone" had to do something with your account that took time and therefore cost :)

Pam.

 

If anything I've said helps you then please feel free to tip my scales!

Link to post
Share on other sites

So then, if Rino's letter is the 'truth' then how can they justify such high charges for an automated system. If I were a shareholder and realised that we were using charges to pay for the IT/IS to run the Bank I would be gobbsmacked!! But I suppose as long as my divvies came in them I probably wouldn't give a monkey's. However, they cannot justify charging us such extortionate rates if that is the case - Hooorah!:razz:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

Link to post
Share on other sites

Old account

Received copies of my statements

Only entry for a charge was Returned chq fee of £20.00

However interest charges for the period when I was overlimit = £371.25

Apparently interest was refunded back to the account to the tune of £302.18

 

Also credit card insurance fees fluctuated considerably, starting at 72p per £100, rising to 73p per £100 when I went over my limit. The amount paid in total = £312.46.

 

 

 

Can I claim the difference of £69.07 plus the £20 late fee?

Can I claim back all interest including interest paid before I went overlimit?

Can I claim back my Credit Card Insurance as I was never unemployed for the period of the card ownership?

Which template letter would be the best to use? Or have I lucked out on this one?

Any help with these queries would be greatly appreciated.

Link to post
Share on other sites

Just because you weren't unemployed during the period of insurance does not mean you can claim the money back. Insurance is there in case something happens, in your case it it didn't but you can't have your money back! Would be a great policy if it did lol

I'm puzzled over what interest you want to claim back. You could only claim back any interest you paid on the £20 late fee, not interest on the total amount owing as that rightfully had interest applied to it.

Pam.

 

If anything I've said helps you then please feel free to tip my scales!

Link to post
Share on other sites

With regards the interest - interest was debited against my account and this interest went up considerably during & throughout the period I was overlimit, as if that was used instead of late fees to claw their money back. Also, they refunded some interest back to my account during its time, so why can't I claim for the rest they didn't refund?

 

Any replies would be appreciated.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...