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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
    • Please post up their letter so we understand what they've asked. You need to cover up your name and address and their reference number. HB
    • Hello,  I received the standard letter.  I don't understand No. 3: If this is in relation to a ticket irregularity, then if you were unable to produce a pass because you did not have it with you or if your pass was withdrawn because you were unable to produce a valid photocard to accompany it, please enclose a photocopy of the pass/photocard with your reply. Question: do i enclose my photocard? my partner's freedom pass was confiscated.
    • LFI is spot on. In fact you could sue UKPC for breach of GDPR, as UKPC knew full well right from the start that their case was hopeless.  They should never have asked for your details from the DVLA. Take some time to think if that is a road you want to go down.  
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DLA overpayment


pauld56
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Hi all

Wonder if anyone can help, I was informed in October 2007 that I was to be interviewed under caution by the DWP for not informing them to a change in circumstances. I had been recieving DLA Mobility High rate since 1995, and used the DLA to get a car on the Motability scheme. I was interviewed by DWP Fraud investigators and shown a witness statement taken from my Line Manager who was asked basic questions about me ie my work pattern and duties. I am a line manager and my job is clerical, I walk very short distances around the office. I was also shown a video taken of me at my place of work, this video shows me leaving the building to go for a "fag break" again a short distance. Also on the video it showed me on a shopping trip with my sons into the city, they claimed I walked about 2 miles or about 2 hours without a break. However the video was edited in fact the total lenth of the video is 55 mins.

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Hi all

Wonder if anyone can help, I was informed in October 2007 that I was to be interviewed under caution by the DWP for not informing them to a change in circumstances. I had been recieving DLA Mobility High rate since 1995, and used the DLA to get a car on the Motability scheme. I was interviewed by DWP Fraud investigators and shown a witness statement taken from my Line Manager who was asked basic questions about me ie my work pattern and duties. I am a line manager and my job is clerical, I walk very short distances around the office. I was also shown a video taken of me at my place of work, this video shows me leaving the building to go for a "fag break" again a short distance. Also on the video it showed me on a shopping trip with my sons into the city, they claimed I walked about 2 miles or about 2 hours without a break. However the video was edited in fact the total lenth of the video is 55 mins. After the interview i was informed in the December 2007 that my DLA was stopped and the overpayment was to go back to October 2006 on the evidence of another witness who claims to have seen me shopping in a local supermarket about a year ago !! I am still waiting to hear from the DWP of any other action ie Criminal action, caution, the interview was some 5 months ago now. Any advice/comments would be most welcomed. Sorry its a bit long winded.........Pauld56

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I don't know, what have they told you about rights to appeal and stuff?

Any posts submitted here on the Consumer Action Group under the user name GlasweJen may not necessarily be the view of the poster, CAG or indeed any normal person.

 

I've become addicted to green blobs (I have 2 now) so feel free to tip my scales if I ever make sense.;-)

 

 

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I don't know, what have they told you about rights to appeal and stuff?

Just the normal thing I have the right to appeal, and to supply any new evidence to support the appeal, but I'm stuck as still do not know what follow up the DWP are to do apart from the overpayment. Has any one else bee in this situation ? thanks for the reply

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Right Paul time for action. YOu want to send a SAR specifically asking for the tape they showed you plus anything else they have on your file (advice on preparing a SAR is in the letters area but if you need help just shout).

 

When you get your info back you need to sit and highlight anything that is wrong or misguiding.

 

With the tape sit and watch it and write down stuff like "start - 5 mins 01/01/07 0900, at work. Walked X meters to take a cigarette break. 5 mins - 10 mins 01/02/07 noon, at Tesco. Walked X meters to collect essential items of shopping. Rested for Y time." Sounds daft but it's to show that the tape has been highly edited.

 

Get onto your doctor or consultant or both and request a report on your medical condition.

 

If you have a carer (this can be your wife, kids, a neighbour or someone you employ to be carer) get them to write a statement saying in which ways you need cared for and how often.

 

Add in anything else you think is relevant, can you use public transport? Can you cook a meal for yourself? What happens if you walk too far without rest?

 

Photocopy it all, send a copy away with a letter saying you want to appeal and hope for the best. If it goes to tribunal don't panic, lots of claims are dealt with at tribunal and they tend to favour the disabled person.

 

If you need any more help just give a shout or try PM bookworm who is well clued up on this stuff.

Any posts submitted here on the Consumer Action Group under the user name GlasweJen may not necessarily be the view of the poster, CAG or indeed any normal person.

 

I've become addicted to green blobs (I have 2 now) so feel free to tip my scales if I ever make sense.;-)

 

 

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I always understood to get the mobility component of Disability Living Allowance, your disability must be severe enough for you to have the following walking difficulties, even when wearing or using an aid or equipment you normally use:

  • you are unable or virtually unable to walk, or you have no feet or legs, or
  • you are assessed to be both 100% disabled because of loss of eyesight and not less than 80% disabled because of deafness and you need someone with you when you are out of doors, or
  • you are severely mentally impaired with severe behavioural problems and qualify for the highest rate of care component, or
  • the effort of walking could threaten your life or seriously affect your health, or
  • you need guidance and/or supervision from another person when walking out of doors in unfamiliar places

The DWP probably believe that because you can walk short distances around the office and you do not need guidance or supervision, that you have exagerated your claim and were never entitled to the high rate or any rate at all. Did you not realise from the DLA claim pack/guidance notes and letters that you may have been receiving the incorrect level of benefit?

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what we've got to remember is that sometimes people walk because they have no choice but they do so with considerable discomfort or pain. They can also walk in a specific manner; slowly, taking breaks, leaning on something, getting breathless etc. So the fact that you walked is not the indicator that you do not qualify for higher mob component; it's the effect of walking on your health, the manner of walking, the discomfort and pain it has caused, the distance, the time, the speed.

Do you have assistance from any advice agency/solicitor?

[sIGPIC][/sIGPIC]

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Hi Joa

Thank you for the reply I have seen the CAB and there dealing with the overpayment, but as for legal advice No I did seek advice and take a solictor with me to the interview under caution in October 2007 but he just sat there and said nothing and his advice to me afterwards was "Wait and see what happens" and as to date I still don't know what if any action by DWP Fraud are to take is this normal to wait so long before they decide if to take action ? Thanks again

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Not at all I had a Benefits doctor come to my home and he agreed that I should get DLA High rate mobility also my own GP and hospital consultant agreed I was awarded the DLA in 1995 I have been in my job since 2001 as I under the impression you are allowed to work while getting DLA, just as a after note since my DLA was stopped my condition as deterated and is starting to effect my Attendance at work, I am also back on Morphine Sulphate for pain a strong pain killer I was able to come off some time ago but now I am back on a high dose and in constant pain ... So if any thing the DWP are proberly going to be responsible for me having to stop work, paying taxes national insurance. I will then of course have to claim Incapacity Benefit or the new ESA allowence and of course become a burden on the tax paying people of the UK ... So who is the winner ?

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hi

I am a bit confused have some people replied via personal message,

 

No just on here I really do need some serious advice if you can help i would be most greatful

 

Paul

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subbing to this

 

hope you get it sorted

 

ive applyed for dla as i have 2 torn discs in me back

l4/l5 they thought it wa syatica at first and i cant walk properly or for long

applyed 6 weeks ago and still nothing

im on morphine as well 3 60mg a day and oramorph for wen i need a pain relife boost also gabapentin 3 300mg

to sort the pain and numbness in me leg

 

any way hope you get sorted soon m8

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the applications take ages to go through DCG so don't be surprised if something comes through your door in the next 3 or 4 weeks. If you want you can call up and ask for the status of your application.

Any posts submitted here on the Consumer Action Group under the user name GlasweJen may not necessarily be the view of the poster, CAG or indeed any normal person.

 

I've become addicted to green blobs (I have 2 now) so feel free to tip my scales if I ever make sense.;-)

 

 

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subbing to this

 

hope you get it sorted

 

ive applyed for dla as i have 2 torn discs in me back

l4/l5 they thought it wa syatica at first and i cant walk properly or for long

applyed 6 weeks ago and still nothing

im on morphine as well 3 60mg a day and oramorph for wen i need a pain relife boost also gabapentin 3 300mg

to sort the pain and numbness in me leg

 

any way hope you get sorted soon m8

Hi DCG

Just an update I got a summons to attened the Magistrates Court on the 11/April/207 to face a charge under section 112 (1A) of the Social Security Administration Act 1992 mainly that between 11 October 2006 and 09 October 2007 at my home address that I the defendant with a view to obtaining for himself Disability Living Allowence failed to notify a change in circumstances whicj was required to notify,namely that his capabilities and mobility had increased contrary to the section. The date they are going back too is based not on medical evidence as I have a letter from my GP stating that in the last 10 years there has been no improvement or is there likely to be no improvement in the future. But on the evidence of someone who hardly knows me only by sight, that they "Saw me about a year ago shopping and I looked as if I wasn't in pain" the shopping by the way was a newspaper (The Sun) so from start to finish this has taken 5 months from Interview under caution to a summons....Any advice ? Have you had any progress on your claim to DLA ? also as a foot note my medacation has been increased for the pain I'm in since losing my car and having to travel to work on public transport this journey now takes over 1 hour so I have to take stronger Morphine Sulthate and of course the effects that has on me .... Best regards to all Paul

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2 threads merged, please keep to 1 thread per story, it's easier to follow that way.

 

 

Well, I think that you need to get as much of help from your GP as you can: Get him to list the medications you're on, with the dates they have been prescribed, the increases in dosages etc, everything that shows that to cope with the same condition, you have to resort to higher pain control methods. Get him to write a letter in layman's terms clearly stating that the whole claim is absurd as you have a condition which can not physically get better unless someone believes in miracles.

 

You'll want to challenge the witness statement, obviously: How does the witness know you weren't in pain? Is he/she a pain specialist? Does he know how much medication you were on at the time? How long did he see you for? How was he able to ascertain how much discomfort you were experiencing from seeing you there? Does he know what your pain thresholds are and how you express them?

 

At the risk of sounding awful, on the day of the tribunal, do not take any medication unless absolutely necessary and even then as little as you can to function. You want the judge to see exactly what it means for you having what you have and dealing with it the way you do. If it means at some point things will have to stop because you can't cope, well, maybe that will make the point across more clearly than anything else would.

 

You need letters or witnesses to testify how much help you get on a day-to-day basis, to document how bad things are. If you have someone who comes in to help caring, whether be a cleaner or a carer, social services or whatever, get them to write detailing it too.

 

One thing to note is that the charge is failing to notify of a change in circumstances, so you need to concentrate on showing that they haven't, and if they have, they have got worse, not better.

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