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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Supermarket Health And Safety Standards


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  • 2 years later...

I've watched your supermarket videos with interest. I live close to a Sainsbury's in Woolton, Liverpool. The store is now nearly 30 years old & is so run down that locals are calling it ****SBURY'S.

 

The tiles on the floor are coming up everywhere & are covered with hardboard & left without being repaired. I know many people who work at this store & have left in discussed at what they have seen. I'm told that this ****SBURY'S branch is so short staffed that they don't have enough staff to process a delivery quick enough. So, you might buy something that is well within the sell-buy date & the fridge might be running at the correct temperature, but there is no way of telling how long the food has been left in transit from the refrigerated delivery lorry until it is put into a fridge.

 

I have has so many upset stomachs this last few years that I thought I had IBS, now I shop at M&S & it has cured my IBS!

 

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  • 5 years later...

I work for Tesco , it is 2015 , sadly , nothing has changed and no manager is interested if you bring up these dangerous practices and falsifying the safe and legal (temperature log) books happens all the time....Daily , spoke to manager about it and said I was unhappy and he said "I think you will find that this is how all supermarkets do it "!!!

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I work for Tesco , it is 2015 , sadly , nothing has changed and no manager is interested if you bring up these dangerous practices and falsifying the safe and legal (temperature log) books happens all the time....Daily , spoke to manager about it and said I was unhappy and he said "I think you will find that this is how all supermarkets do it "!!!

 

Ah, all supermarkets do it, that's ok then.

 

Lets all go out and kill people, others are doing it so it must be ok.

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I work for Tesco , it is 2015 , sadly , nothing has changed and no manager is interested if you bring up these dangerous practices and falsifying the safe and legal (temperature log) books happens all the time....Daily , spoke to manager about it and said I was unhappy and he said "I think you will find that this is how all supermarkets do it "!!!

 

Bit Zarmowoop says nothing has changed, so easiest to tag onto this thread than start it all over again.

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If they still do it, then theres a simple answer. Get environmental health involved. They will do uindercover investigations, and surprise visits. Basically they watch what happens as a normal customer, then when they actually come to the shop officially, they walk right up to the counter thats of concern and shut it down until theyre satisfied.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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You work for Tesco

 

Tesco are a Unionised workplace.

 

May I suggest you take your concerns to your local union Branch Meeting.(USDAW)

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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