Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Newcomer needs advice and help


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6391 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, LloydsTSB angry customer, I know it says be patient but I sent bank a short letter saying please send me total amount charged for last six years on 16th June, no reply whatsoever. thing is I have 2 accounts in my name at two different branches, and one joint account at one of these, my husband is the other party to this joint account, and he has a business account as well. Thing is, do I send the correct and proper letter for my two accounts only and let my husband deal with his business account or not. Thing is when you say business account people think Alan Sugar/Richard Branson, I think not! Who could run any sort of business when banks are treating us like they are.I have had another account at Barclays for years, never using it for anything, and my husband has recently open one at Natwest, so if Lloyds do close us down we can go elsewhere. Also I'm not very computer literate.

Truth fears no questions.

MyzeeJon88 ;)

Link to post
Share on other sites

You really need to have a good read of the FAQs here:

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

The letter templates (including the data protection act letter) are here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

Good luck and welcome to the site :)

Just the FAQ’s ma'am. Please read 'em thoroughly before jumping in. Cheers :)

 

Find all the letters under the rainbow here

 

Being a man, I am always right (however I will make no admission of liability if you have misinterpreted my instructions!! :) ) If you are in any doubt, then consult a professional. All opinions offered on this site are just that, and should not be taken as legal advice.

 

Halifax - £1400 reclaimed. Now on a crusade to help others!

Link to post
Share on other sites

  • 2 months later...

Hiya

 

Another newcomer on site. I've received the charges, sent off the template letter requesting a refund from the Woolwich and have today recieved a letter from them saying sorry you're unhappy etc but due to the complex nature of the request they have forwarded to their head office. They state they will keep my complaint file open for 8 weeks and if they don't hear from me by then they will regard my complaint as closed. They suggest I ask the Financial ombudsman Service to review my complaint. Help what next?:eek:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...