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    • Hi, I'd change justice centre to county court. I also wouldn't be including a telegraph article in the bundle. It doens't prove anything law and you don't have distribution rights on it. I also wouldn't personally break down the exhibits on the index page, normally people have a seperate page for this right before the exhibits. The main index page normally just says Exhibits to WX of [Your Name] or at least that's the format I use/see people here use, although really it makes minimal difference.   I also see that despite referencing several judgements you haven't included the EVRi one   paragraph 46 really needs to go imo it has nothing to do with anything. Your in court to apply the law to your case, not to tell the judge about a newspaper that means nothing to your claim.   I also see you've adopted the issues in dispute/not in dispute, which is also known as a scott schedule. if you are taking this approach, for things not in dispute I would say this needs to be things that are agreed between parties, not things like "There is no dispute that I am happy to supply all this evidence which is included in the court bundle." I would say that issues in dispute is to focus on the aspects of the claim that are in dispute, such as whether liability is limited by insurance or not, so I'd be changing that accordingly.   BF should be along shortly to advise on things.
    • J, I just numbered them like that; once the witness statement is made, I'll add it to the pages.   The court date has been set as 02 July 2024. Please find attached V6. I will send an unredacted to the email.  claim budle_V6.pdf
    • I'm afraid that I have tried downloading it three times and each time I am getting an error message. Would you mind scanning it again please and uploading it again. I understand that JK has managed to open it but others may not. Thanks
    • I can see that.   In this case, I'd email both that receipt and your tracking label to evri's small claims email and say that is the information you have.   They'll figure it out from there I'm sure
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sharon vs bos


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Hi

 

I need some help please, BOS have charged us almost £5k in the past 2 years on one of our accounts, I sent a letter asking for them back almost 2 weeks ago and heard nothing back. Is it best to phone or send another letter? We have another account with £4K of charges in 2 years!

 

Thanks

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It is best not to deal with the banks over the phone and to stick with written correspondence.

 

If you read through the FAQs you will find a step-by-step guide which tells you which letter to send and when.

 

Good luck!

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Thanks,

 

I phoned them just to check they had received it and according to them no letter had ever been received at the Dunfermline customer Services address. The woman on the other end of the phone even went as far as saying that was the wrong address and tried to say it wasnt on the web.(little fibbers).

 

Now sent off 2 new letters for both accounts one for £4776 and the other for £4106. Fingers crossed.

 

I live in Scotland, if they refuse a refund, should i just start to take them to court for £750 at a time (a bit nervous about the court stuff but p'd off at the amount of money they have taken)?

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After them saying they didnt receive my letter, I got a reply in the post this morning!! the usual stuff, sorry to hear you are not happy and we will get back to you shortly.

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  • 5 weeks later...

Hello

 

I need some help please, on my BOS account with the charges of 4770, i received a first offer of 568, i told them no way, then received another offer of 1705, i phoned to see if this could be negotiated and they said no. I live in Scotland, and I am pretty scared about the court thing, and 1700 is a lot of money, i dont know what to do and would appreciate any help. Thanks

 

Also I have another account with them with similar charges but i havent sent off a letter re this, can i do this at the same time?

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Hi Sharon1

Its really up to you. "1700 is a lot of money" but then 4770 and 4106 is a hell of a lot more.

Sometimes these offers say "for all accounts" check it just incase.

Im owed £5k from this lot and also in Scotland, they offered me 1120 but i couldn't bring myself to accept so im on small claim number 1 of 7ish.

Good luck I'll be rooting for you.

Mairi

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Hi Mairi

 

Thank you so much for your reply, its reassuring to know that other people are in the same position. I'll check the offer letter and see if it mentions for all accounts.

 

Good luck with your claims

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