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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Thinking of takeing on rbs but need some Q's answered first.


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As above, I need to Q answered before i go any further.

 

I had a RBS Advanta credit card which i want to reclaim the charges from.

 

Q1. What charges can i apply to get back and can a default be removed as it was mainly the charges that caused it.

 

Q2. The only credit card i can find from RBS is the MINT card. i take it they have just changed the name so can i send my DPA letter to the person in charge of mint??

 

Q3. As i live in England and RBS is obviously scotish which court will i need to take them to??

 

Thanks in advance.

 

Pc.

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Guest redmanfamily

I think you need to do some reading.

Almost every question you can think of is answered in the FAQ and Libraries section.

 

Stew.

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I have read every part of the faqs a few times before i started my actions against lloyds bank, But nowhere in there does it ask or answer the questions above, other than the second half of the first question.

 

Meh! well if no one knows i'll just try it and see what happens! how wrong can it go!

 

Pc.

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Hi there,

 

Q1. What charges can i apply to get back and can a default be removed as it was mainly the charges that caused it.

 

You can apply for your late payment, over limit and charges for bounced direct debits, for example if you were paying your monthly payment to your card by direct debit and they returned one due to insufficient funds and your cc charged you.

 

Q2. The only credit card i can find from RBS is the MINT card. i take it they have just changed the name so can i send my Data Protection Act letter to the person in charge of mint??

 

Not too sure about this but I would be inclined to give RBS a phone and ask.

 

 

Q3. As i live in England and RBS is obviously scotish which court will i need to take them to??

 

I think you can take them to a local Countly Court but if you phone your local court they will advise.

How wrong can you get it? well one chap on here served court papers on themself!!!

Woolfie

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Advice & opinions given by Woolfie are my own, and are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Is the RBS Credit Card business not run from Southend-on-Sea? Does that not count as the 'Branch' in this case? cf MBNA operating out of Chester? If that's so then rock on with MoneyClaim......:???:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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Cheers guys.

 

If i can claim for that then rock on! cos thats what most of the balance was made up of!

 

gonna have to try and dig out a statemment and get an address and telephone number hopefully i didn't shread them all!

 

Lol at the guy who served him self!! just goes to show the only stupid question is the one you didn't ask!

 

Thanks alot guys, gonna have some work to do over the next few weeks i think.

 

cheers again.

 

Pc.

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