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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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RENT ARREARS - PRIVATE TENANTS

 

Landlords usually seek possession if there are rent arrears. They can, however, take a money action instead of, or in addition to, possession. The landlord can recover unpaid rent for up to six years.

 

General Note: It is important to have an overall picture of your financial circumstances, so that the rent arrears are not dealt with in isolation, otherwise you might commit yourself to payment arrangements you cannot honour.

 

 

Grounds for Possession

 

If the rent is 8 weeks in arrears (2 months for tenants who pay monthly) both at the time you receive the notice seeking possession and at the time of the hearing, that is a mandatory ground for possession: the judge has no choice but to evict you.

 

Therefore it may help your case to reduce the arrears to less than that before the court hearing, because rent arrears of a lesser amount, and persistent delay in paying rent, are only discretionary grounds for eviction. It gives the judge an option not to evict you, that he won't otherwise have.

 

However, note that for shorthold tenants the landlord can automatically apply for a court order to evict, and does not need any grounds for doing so, at the end of the fixed term or, if there is not one, after the tenancy has been in existence for six months.

 

Further details: http://www.consumeractiongroup.co.uk/forum/landlords-tenants/116385-shorthold-tenancy-posession-eviction.html

 

 

Negotiating with the landlord over rent arrears

 

It may be possible to negotiate with the landlord, to try to prevent the landlord starting possession proceedings.

 

A landlord may wish to recover the arrears rather than terminate the tenancy. If so, it may be possible to reach an agreement about paying the arrears. Any agreement should be made or confirmed in writing.

 

Before entering into negotiations with the landlord, work out:

• how much rent you owe,

• whether you can maintain full rent payments regularly,

• whether the rent arrears can be reduced by an outstanding housing benefit payment, and

• what proposals can be made to pay off the arrears.

 

The scope for negotiation with the landlord depends upon:

• the amount of arrears

• whether the landlord is willing to negotiate

• how far the landlord has gone in taking action against you.

 

Registered social landlords (including housing associations) should follow certain procedures when trying to recover arrears, including negotiation.

 

If negotiation is possible, the time available for this will depend on the stage the landlord's action against you has reached. Act quickly, at the earliest possible moment, to maximise the time available for negotiations.

 

 

Are you responsible for the arrears?

 

If you are named in the tenancy agreement, you are responsible for paying the rent and any rent arrears.

 

 

Joint tenancies

 

If you are a joint tenant (i.e. one of several tenants), your responsibility for rent arrears will be shared with the other joint tenant(s). But as against the landlord, each tenant is responsible for the whole of the arrears, not just his share. This is known as "joint and several" liability.

 

If you are a joint tenant with rent arrears and the other tenant has left, the landlord can recover the whole of the arrears from you. In practice, the landlord is likely to treat the tenant remaining in the accommodation as liable for the whole amount.

 

 

Separate tenancy agreements

 

If you share accommodation with other people, but each of them has a separate agreement with the landlord, each tenant is only responsible for paying his own rent.

 

 

Arrears from a previous tenancy

 

Only arrears on the current property can be treated as rent arrears in a possession case in court. If you owe rent to the landlord for a previous tenancy, these must be recovered as a normal money debt in a seperate court action.

 

 

Are the rent arrears correct?

 

Step one: is the rent correct?

 

Find out exactly what is included in the rent you are paying. The rent may include water rates or service charges (for example for heating, lighting, or any other services provided by the landlord). You may have a written rent agreement or rent book which shows this, or may have agreed this verbally with the landlord.

 

If you are paying an inclusive rent and it is in arrears, all of the charges included in the rent will be treated as part of the rent arrears.

 

 

Step two: check any housing benefit and entitlement to any other benefits or tax credits

 

You may be entitled to housing benefit and other benefits, which could help you to reduce your rent arrears, as it may be possible to have benefits backdated. If you work, you may be entitled to working tax credit.

 

You can check the amount of housing benefit you MAY be entitled to at entitledto. This is a initial indication only. The rule of thumb is: if in doubt, apply.

 

The rent arrears may be due to a delay in the payment of housing benefit. If housing benefit is outstanding, or if there are problems deciding the amount you are entitled to, contact the housing benefit office of the local authority. Ask them to make an "interim payment" of housing benefit while your exact entitlement is being calculated.

 

 

Step three: has the amount of rent arrears been calculated correctly?

 

Check whether all rent payments that have been made have been recorded by the landlord, and that the amounts have been correctly added up.

 

If you are not clear about dates and amounts of payments (for example, because housing benefit is being paid direct to the landlord), or if you have no written records or receipts of payment, or if your rent book/card is incomplete or unclear, ask the landlord to provide details of the rent account.

 

 

Paying off the arrears

 

It is important that any agreement to repay the arrears is on terms you can afford and maintain.

 

If you are a shorthold tenant, repayment of arrears will not protect you from being evicted. The landlord does not need any grounds for evicting you: he can automatically get a court order to evict you at the end of the fixed term or, if there is not one, after six months. But he has to give you 2 months notice before any court action can be taken.

 

You need to consider whether you can pay your current rent in full before calculating how much extra you can pay toward the arrears. If you can't afford the current rent, the arrears can only increase.

 

If you receive income support, pension credit or income-based jobseeker's allowance, ask the Department for Work and Pensions to pay a fixed weekly sum direct to the landlord. This sum, deducted from your benefits to pay the arrears, is known as a third party deduction. But the landlord does not have to accept it, and can ask you to pay more toward the arrears.

 

If you receive income support, pension credit or income-based jobseeker's allowance, part of which is already being paid direct to the landlord to pay off the arrears, housing benefit must also be paid direct to the landlord.

 

 

Counterclaim for repairs

 

The accommodation may need repairs for which the landlord is responsible. If so, you could make a counterclaim ,to be set-off against the rent arrears. This can include compensation for loss or inconvenience you have suffered as a result of the disrepair.

 

Under Section 11 of the Landlord and Tenant Act 1985, which applies to Assured Shorthold Tenancies and Assured Tenancies, the following repairs are the landlord’s responsibility :

 

• To keep in repair the structure and exterior of the dwelling, including drains, gutters and external pipes;

 

• To keep in repair and proper working order the installations in the dwelling for the supply of water, gas, electricity and sanitation (including basins, sinks, baths, and sanitary conveniences); and

 

• To keep in repair and proper working order the installations in the dwelling for space heating and heating water.

 

Whether or not the tenancy agreement addresses those matters, section 11 of the Landlord and Tenant Act 1985 imposes those obligations on the landlord. If the tenancy agreement requires the tenant to undertake any of those obligations, that provision of the agreement is void.

 

Tenancy agreements usually state that the tenant should maintain the property in "a tenant-like manner", which means only that the tenant should not cause damage to the property.

 

If the tenancy agreement does not restrict the tenant's right to carry out internal improvements, then the tenant can redecorate without the landlord's permission.

 

 

There is also a specific procedure that a tenant can follow to do the repairs himself and deduct the cost from the rent or rent arrears. The correct procedure must be followed to avoid putting you at risk.

 

Shorthold tenants have limited security, therefore this option must be weighed against the possibility of the landlord ending the tenancy. You will need to consult a solicitor.

 

 

Tenant with rent arrears receives a notice seeking possession

 

If you receive a "notice seeking possession" (eviction notice) from the landlord, it is important to contact the landlord as soon as possible. After the notice period, the landlord can apply to court to have you evicted.

 

The notice the landlord gives you must state on which ground he is seeking possession. Ground 8, can be used if your rent is two months or more in arrears (three months or more for tenancies started before 28 February 1997): it is a mandatory ground for possession, which means the court has no choice - it must evict you if the ground is proved.

 

If you receive a notice seeking possession on ground 8 you should immediately consult a solicitor.

 

If you have received a notice seeking possession from the landlord, it may be possible to negotiate a repayment agreement, so that you can remain in the accommodation. This would also avoid going to court and an award of court costs against you.

 

You should continue to pay rent even after you have received a "notice seeking possession". If you can't (for example, because your claim for housing benefit has not been granted), write to the landlord and tell him that; and inform the local authority's housing benefit office of the eviction threat. Keep copies of all letters.

 

If the landlord refuses to accept rent after the notice has been given to you, put the money in a savings account, because you are liable for the rent during the notice period and up until you are evicted.

 

If an agreement to pay the arrears is agreed, it is important to keep to it. If you break the agreement, it will be very difficult to reopen negotiations with the landlord, who is likely to start possession proceedings. To reopen negotiations will probably require you to show that your situation has changed (for example, that you have claimed housing benefit which you were not previously aware you could claim).

 

Further details: http://www.consumeractiongroup.co.uk/forum/landlords-tenants/116385-shorthold-tenancy-posession-eviction.html

 

 

Note on Registered social landlords:

 

Registered social landlords (RSLs), including housing associations, should comply with guidance from the Housing Corporation not to use ground 8, but to use the discretionary grounds instead. If you are an RSL tenant and receive notice that the landlord is seeking possession on ground 8, consult a solicitor.

 

If the landlord is a social landlord, including a housing association, and is claiming possession solely on the basis of rent arrears, there are several steps it should have taken before issuing a notice seeking possession, including negotiation. These steps should be explained to you by your housing officer.

 

 

Tenant with rent arrears receives a court claim

 

If you receive a court claim for rent arrears, immediately seek advice from a solicitor about submitting a defence.

 

To evict you, the landlord must obtain a possession order from the county court.

 

If you are a shorthold tenant, there will not be a court hearing. But the landlord can only ask for possession, not rent arrears. He can, however, make a separate claim for the rent arrears as a normal court claim.

 

You may be able to negotiate repayments, even after a court claim has begun. If you succeed, the agreement should be confirmed in writing, and include confirmation that the court case will be withdrawn, specifying any conditions attached to this, and saying who will pay the court costs to date. If the landlord insists on court action, ask the court to "adjourn the case generally" on the terms agreed.

 

If the landlord is a registered social landlord and is claiming possession solely on the basis of rent arrears, there are several steps it should have taken before starting court action and a procedure it should follow once it has issued a claim. You need to speak to your housing officer about this.

 

If you are 8 weeks or more in arrears (2 months or more for tenants who pay monthly) both at the time of the notice and of the hearing, this is a mandatory ground for possession (ground 8 ). This means that the court has no discretion, and has to evict you.

 

If the landlord relies on ground 8 and the arrears have been caused by a delay in payment of housing benefit, this must be resolved by you with the benefit authorities before the hearing; because the court will not be able to adjourn or make a postponed possession order.

 

Lesser rent arrears, or a persistent delay in rent payments, constitute only a discretionary ground for possession.

 

If you have an assured shorthold tenancy, the landlord can automatically get a possession order at the end of the fixed term (or if there is not one, after the tenancy has been in existence for six months) without a hearing. In that case, the landlord will not need to prove a ground for possession, but he will have to give you 2 months written notice before starting the court proceedings.

 

If the landlord does not agree to a settlement of the rent arrears, or to adjournment of the case, the hearing will go ahead. It is important that you reply to the claim form, and attend the court hearing. The court, in some cases, can make a postponed possession order (but not for a shorthold tenant): but your non-attendance will inevitably mean that an order for possession is made. If possible, be represented by a solicitor at the hearing.

 

 

Tenant with rent arrears receives a suspended or postponed possession order

 

The court may have granted the landlord a "suspended possession order" or a "postponed possession order". The order is suspended or postponed on condition that you pay the rent arrears by specified installments.

 

If you breach the terms of such an order, the landlord can immediately apply to the court for a bailiff to evict you.

 

 

Tenant with rent arrears is threatened with seizure of his goods

 

A tenant may receive notice that the landlord intends to use a bailiff to seize the tenant's goods: this is known as "levying distress for rent". It can happen even though no court judgement has been entered against you.

 

It enables the landlord to sell your goods as a way of paying off your rent arrears. You cannot, however, be deprived of the tenancy itself by this procedure.

 

The landlord must obtain permission from the court before doing this to an Assured Tenant or a Shorthold Tenant.

 

It can only be used to recover rent arrears owed under the current tenancy, and cannot be used once the tenancy has been brought to an end. Arrears accrued in a previous tenancy must be treated as a normal money debt, and recovered through normal court proceedings.

 

 

 

Advice & opinions on this forum are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

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