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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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Shorthold Tenancy - posession, eviction and notice


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This thread covers the following topics:

• it defines what a Shorthold Tenancy is;

• it explains the two (quite different) ways of the landlord obtaining possession: under section 21 and section 8 of the Housing Act 1988;

• it explains what criminal offences the landlord might commit in the process;

• it discusses how the tenant might end the tenancy during the fixed term;

• it explains the position when the fixed term ends;

• it warns of the risks of a tenant becoming intentionally homeless; and

• it tells you how to find specialist housing advice.

 

 

DEFINITION OF SHORTHOLD

 

A tenancy of residential premises that is granted after February 1997 is an Assured Shorthold Tenancy (or AST), unless the document creating it expressly states that it's creating an Assured Tenancy (as opposed to an Assured Shorthold Tenancy).

 

Accordingly, all tenancies that are created verbally are Shorthold. So are all tenancies that are created in writing, if the document doesn't say what type of tenancy it is creating (i.e. 99% of all cases).

 

There are two ways of obtaining a court order to end a Shorthold tenancy: either section 21 or section 8 of the Housing Act 1988. Both are explained below.

 

But if the tenancy is an Assured Tenancy, as opposed to a Shorthold, the section 8 procedure is the only means of obtaining a court order to end the tenancy.

 

 

SECTION 21 POSSESSION

 

Where the tenancy is an Assured Shorthold Tenancy (informally just called a Shorthold tenancy) the landlord can evict the tenant under section 21 of the Housing Act 1988.

 

The landlord must comply with each of the following requirements, and the tenant has a valid defence to the claim if the landlord does not do so.

 

 

Firstly, the landlord must give the tenant written notice under section 21 of the Act, ending the tenancy. If the rent is paid weekly or monthly, which is the usual arrangement, the tenant must be given not less than two months notice to leave.

 

However, if the rent is payable quarterly the tenant must be given not less than three months notice. If it is payable six monthly or annually the tenant must be given not less than 6 months notice.

 

The notice cannot take effect during the first 6 months of the tenancy. If the tenancy has an initial fixed term exceeding 6 months, the notice cannot take effect during that fixed term. Therefore the tenant always has at least 6 months in the property.

 

It is, however, perfectly possible for the landlord to give the notice during the first six months, or during the initial fixed term, provided the notice does not take effect until that period has ended.

 

For example, in a typical tenancy (i.e. one where the rent is payable monthly) a landlord will often give the 2 months notice at the end of the 4th month of the tenancy, to take effect at the end of the 6th month.

 

It can legally be given at the beginning of the tenancy, in which case the tenant is actually given 6 months notice, rather than 2 months.

 

But it cannot be back-dated, nor given before the date on which the tenancy starts. This is so that the landlord cannot cheat the tenant by ending the tenancy during the first six months.

 

The notice is known as a section 21 notice. It must be in writing, but does not have to be in any particular form.

 

 

Secondly, if the tenant does not move out when the notice expires the landlord must obtain a Court order for possession (i.e. an eviction order).

 

Therefore the tenant does not have to leave just because the notice has expired. The tenant is entitled to remain in the property while the landlord applies for and obtains a court order. That process usually takes another month.

 

 

Thirdly, if the tenant does not leave when the Court order is served the landlord has no right to remove the tenant. The tenant can only lawfully be removed by the Court bailiff. The landlord must therefore go back to the Court and apply for the bailiff to visit. That process usually takes a further 2 weeks.

 

 

However, the tenant should take into account the fact that on each application to the Court the landlord will incur legal fees (including solicitor's charges and Court fees), and the Court will normally order the tenant to pay part or all of those legal fees.

 

 

The advantage to the landlord of using the section 21 procedure is that it's faster than the section 8 procedure outlined below, because no hearing takes place. The matter is decided based on the written documents submitted to the Court, so the eviction happens quickly.

 

The disadvantage to the landlord of the section 21 procedure is that no claim can be made for anything except the eviction order. So he cannot make a claim for rent arrears, and must sue in a separate action for any arrears not covered by the rent deposit.

 

 

More detail, and some practical considerations, are set out at http://www.consumeractiongroup.co.uk/forum/landlords-tenants/116263-landlords-claim-possession-example.html#post1163654

 

 

SECTION 8 POSSESSION

 

By section 8 of the Housing Act 1988, the landlord cannot evict the tenant within the first six months of the tenancy, or during the fixed term (if it's longer than six months), except on one of the following grounds: the "section 8 grounds".

 

 

The landlord can only use these grounds if:-

 

(a) The tenancy agreement contains a provision that allows early termination on the ground in question;

 

AND

 

(b) The landlord gave the tenant notice, before the tenancy began, that the ground in question might be relied on. (Note: This only applies to some of the grounds - see below.)

 

One consequence of this is that possession cannot be obtained under Section 8 if the tenancy was created verbally.

 

 

To obtain possession the landlord must -

 

1. Give the tenant 2 weeks notice ending the tenancy. The notice (called a "notice seeking possession" or "section 8 notice") must be given in writing. The notice can be more than 2 weeks in some cases (depending which ground for possession is relied on - see below); and can be shortened by the court in some cases (again, depending which ground for possession is relied on - see below).

 

AND

 

2. The landlord must obtain a Court order (called "a possession order"). To do this he must apply to the Court, satisfy it that the ground in question applies, and (for some of the grounds - see below) satisfy it that it's reasonable for the Court to make the order.

 

AND

 

3. If the tenant does not leave once a Court order is granted, the landlord must apply to the Court bailiff to evict the tenant.

 

 

The grounds which can be relied on (the "section 8 grounds") are:

 

Ground 2: That there is a mortgage on the property, created before the tenancy began, and the lender wants to sell the property (e.g. because of mortgage arrears), and that the landlord notified the tenant in writing before the tenancy began that he might seek possession on this ground (though the court can waive this requirement).

 

Ground 8: That the rent is more than two months (or eight weeks, if payable weekly) in arrears, both when the landlord gave the section 8 notice and at the date of the court hearing.

 

Ground 10: That some rent was in arrears, both when the landlord gave the section 8 notice and when the court proceedings were begun.

 

Ground 11: That the tenant has persistently delayed paying rent.

 

Ground 12: That the tenant has broken one or more provisions of the tenancy agreement, other than payment of the rent.

 

Ground 13: That the condition of the property has got worse because of damage or neglect by the tenant or any person living with the tenant.

 

Ground 14: That the tenant, or someone living in or visiting the property, has caused a nuisance or annoyance, or been convicted of using the property, or allowing it to be used, for immoral or illegal purposes (e.g. prostitution).

 

Ground 15: That the tenant, or someone living with the tenant, has damaged the landlord's furniture.

 

Ground 17 (Only available if the tenancy was created after 28 February 1997): That the tenant induced the landlord to grant the tenancy by making a false statement.

 

 

The notice period:

 

At least 2 months notice must be given for Ground 2. At least 2 weeks notice must be given for Grounds 8, 10 to 13, 15 and 17. In the case of Ground 14, Court proceedings can start as soon as the section 8 notice has been served.

 

Where the landlord relies on any Ground other than Ground 14, he cannot begin the Court proceedings during the relevent notice period.

 

 

The advantage to the landlord of the section 8 procedure is that it can be used to terminate the tenancy during the first six months, or during the initial fixed term if there is one (the periods when the section 21 procedure can't be used).

 

 

More detail, and some practical considerations, are set out at http://www.consumeractiongroup.co.uk/forum/landlords-tenants/116263-landlords-claim-possession-example.html#post1163654

 

 

CRIMINAL OFFENCES THE LANDLORD MIGHT COMMIT

 

The landlord has to obtain a Court order to evict the tenant, who cannot legally be evicted (i.e. without his consent) in any other way.

 

However, the tenancy can be surrendered, by agreement of both the landlord and the tenant, at any time, even during the fixed term.

 

To evict a tenant, the landlord must go through the correct procedure: applying to Court, proving the ground, obtaining a court order, and then using the court bailiff to evict the tenant. If the landlord evicts the tenant in any other way, the landlord commits a criminal offence - see below. Also, if the landlord tries to frighten a tenant into leaving, the landlord commits a criminal offence - see below.

 

 

The criminal offence of harassment is committed if the landlord:-

 

• Behaves in a way intended to interfere with the peace or comfort of the residential occupier, or members of his family; or

 

• Persistently withholds or withdraws services which the residential occupier reasonably requires to occupy the premises as his home; and

 

• Knows, or has reasonable cause to believe, that his conduct is likely to make the residential occupier leave the premises, or not use part of them, or not use services the tenant is entitled to use, or not try to exercise the right to use those premises or services.

 

The tenant can sue in the County Court for financial compensation for any acts of harassment. If the landlord is convicted of harassment at an earlier criminal hearing, there will be little difficulty in obtaining this compensation.

 

The landlord may also have broken other parts of the tenancy contract.

 

 

A landlord commits a criminal offence of illegal eviction if:-

 

• The landlord evicts, or tries to evict, a residential occupier without following the required legal procedure; or

 

• Behaves in a way intended to interfere with the peace or comfort of a residential occupier or members of his household and, as a result, the occupier gives up the tenancy; or

 

• Persistently withholds or withdraws services which a residential occupier reasonably requires to occupy the premises and, as a result, the occupier gives up the tenancy.

 

Illegal eviction is a criminal offence under the Protection from Eviction Act 1977 (as amended by the Housing Act 1988 ), punishable by up to two years imprisonment and an unlimited fine.

 

 

A residential occupier who has been illegally evicted may:-

 

• Apply for a court order reinstating the tenancy; or

 

• Sue for damages (i.e. financial compensation). This can include any injury or damage to property, as well as the statutory damages for the illegal eviction.

 

 

ENDING THE TENANCY DURING THE FIXED TERM

 

The tenant cannot end the tenancy during the fixed term, unless:

 

1. The tenancy agreement contains a "break clause", i.e. a provision expressly authorising the tenant to give notice ending the tenancy during that fixed term (typically the fixed term will be six months); or

 

2. By a surrender of the tenancy, with the landlord's agreement.

 

A fixed term tenancy can't be terminated early by the tenant unless the agreement allows this or the landlord agrees. If the tenancy does not allow this and the landlord does not agree to an early termination, the tenant will remain bound by the agreement and liable for the rent for the whole period.

 

If the tenant wrongfully leaves early, the landlord can sue for the rent due for the remainder of the fixed period. In that case the landlord does NOT have to mitigate his loss by re-letting the premises.

 

 

LEGAL POSITION WHEN THE FIXED TERM ENDS

 

If the tenant wishes to move out on the day the fixed term ends, the tenant is not required to give notice to the landlord. This is because the contract between the landlord and tenant ends when the fixed term ends. The tenant no longer has any contractual obligations (either to give notice, or to pay rent).

 

This is so even if the tenancy agreement contains a provision (called a "break clause" - see above) specifying that the tenant must give notice if he wants to leave. Such a clause only applies where the tenant leaves early, before the end of the fixed term.

 

If the tenant stays beyond the fixed term, a periodic tenancy begins. This happens automatically, by operation of law, without either the landlord or the tenant having to do anything.

 

The period of the tenancy is determined by the frequency that the rent is payable: if rent is payable monthly, a monthly tenancy arises; if it is payable quarterly, a three-monthly tenancy arises; etc.

 

To end a periodic tenancy, the tenant must give the landlord one period's notice, in writing, expiring on the last day of a period (i.e. expiring on the day before the rent is due). Thus if the tenancy is a monthly tenancy the tenant must give not less than one calendar month's notice. It is best to give the notice a few days early, because it will be invalid if less notice is given than is required.

 

 

BECOMING INTENTIONALLY HOMELESS

 

Local Authorities have a duty to rehouse certain classes of people, such as those with dependent children. If the tenant intends to apply to the local Council for rehousing, it is essential that the tenant does not move out of the property until the Council has confirmed in writing that it will rehouse him/her.

 

If the tenant moves out without such a letter, he risks being deemed to have made himself intentionally homeless, and the Council can refuse rehousing.

 

For further information, see the following thread: http://www.consumeractiongroup.co.uk/forum/landlords-tenants/94427-revised-homelessness-code-guidance.html#post869601

 

 

SPECIALIST HOUSING ADVICE

 

If you think you need specialist housing advice, visit your local housing advice centre: see

Shelter: Advice services directory

 

 

 

Advice & opinions on this forum are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

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