Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1

    Default benefit overpayment - help anyone???

    hi i need help with this please anyone?
    ok ill try and keep it short!
    about 5 and a half years ago my ex wanted to be a pain in the back side and tell the income support people i was working and earning upto 400 pound a week! (i wish!)
    this caused a major problem for me during which i was investigated and i appealed against the decision of having to pay bavk the over payment .
    i supplied ALL documents that they asked for. I provided proof of earnings from my part time job came to less than the amount allowed and that i did not work longer hours than was allowed.its complicated as i was/am self employed ...i work for a delivery company that pays per parcel delivered and collected but have to take out the petrol and car running costs etc.
    i got an accountant to do me my accounts for the year as i working part time for some one else to off set the money i was losing working for the delivery company.i got a book out of the libraryicon b4 i started to see if this was ok and it was.the accountant was shocked by the accounts and asked me how i could afford to live!!! i submitted all documents to the appeals and the benefit people b4 it went to appeals.when i got there the lady behind the desk told me she didnt understand what the figures meant even the accounts! i tried to explain my figures -outgoings and incomings and the minus at the end of it.she wrote to me saying that i had to pay the money back
    i wrote saying that i did not agree with the decision and heard nothing more.
    but every year or so i get a letter asking to repay the money i send them a letter saying i didnt agree with the decision and it goes quiet
    but last year i got a solicitors letter saying they wanted the money now or they were sending bailiffs in.i told them the same thing and i had to get in touch with the archive people to get it looked at again
    they said theyd put it on hold til they got the archives up.i heard nothing ....but today another letter from their client wasnt prepared to wait any longer and want the money now.
    what do i do?????????????????its been nearly 6 yearsicon

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  2. #2

    Default Re: benefit overpayment - help anyone???

    I thin kyou should have probably ben claiming working tax credits rathe than income suport. Contact welfare rights for help.

    You mention baliffs - have you ahd a CCJ agianst you - or a liablity order for council tax?


    Consumer Health Forums - where you can discuss any health or relationship matters.
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  3. #3

    Default Re: benefit overpayment - help anyone???

    no theres been no CCJ or liability order for the overpaymenticon.on income support book it said you are allowed to earn so much money and work so many hours,well it used to then im not sure about now.i proved both were within the limits set by them
    ill get the contact details of welfare rights ill google it and see what happens thanks

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